How To Fix XS197 - C

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 197

• Message text: C

What causes this issue?

C

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS197 - C ?

  The SAP error message XS197 C typically relates to issues in the SAP HANA XS (Extended Services) environment, particularly concerning the XS application or service. While the specific details of the error can vary based on the context in which it occurs, here are some general insights into the cause, potential solutions, and related information:
  Cause:
  
  Configuration Issues: The error may arise from misconfigurations in the XS application or service settings.
  Resource Limitations: Insufficient resources (like memory or CPU) allocated to the XS service can lead to this error.
  Service Availability: The XS service might not be running or could be in a failed state.
  Network Issues: Problems with network connectivity can also trigger this error, especially if the XS service is trying to communicate with other services or databases.
  Version Compatibility: Incompatibility between different components of the SAP system (like HANA database and XS services) can lead to errors.
  
  Solution:
  
  Check Service Status: Ensure that the XS service is running. You can do this through the SAP HANA cockpit or command line.
  Review Configuration: Verify the configuration settings for the XS application. Ensure that all parameters are set correctly.
  Resource Allocation: Check the resource allocation for the XS service. If necessary, increase the memory or CPU resources.
  Logs and Traces: Review the logs for more detailed error messages. The logs can provide insights into what specifically is causing the error.
  Network Configuration: Ensure that there are no network issues preventing the XS service from functioning correctly.
  Update Components: If there are known compatibility issues, consider updating the components of your SAP system to compatible versions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to the XS197 C error. SAP frequently publishes notes that provide solutions or workarounds for specific error messages.
  Documentation: Refer to the official SAP HANA documentation for detailed information on configuring and managing XS services.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.