How To Fix XS138 - Email address & is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 138

• Message text: Email address & is invalid

What causes this issue?

The specified e-mail address is invalid. (address value &V1&)

System Response

The action was terminated.
Additional information, if available:
&V4&

How to fix this error?

Enter a correct e-mail address.
The formats are:
<name>@<domain>
comment <<name>@<domain>>
<name>@<domain> (comment)

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS138 - Email address & is invalid ?

  The SAP error message XS138, which states "Email address & is invalid," typically occurs when the system encounters an email address that does not conform to the expected format or contains invalid characters. This error can arise in various SAP applications, particularly when sending notifications or alerts via email.
  Causes:
  
  Invalid Format: The email address may not follow the standard email format (e.g., [e-mail]).
  Special Characters: The email address may contain special characters that are not allowed.
  Empty Field: The email address field may be empty or null.
  Domain Issues: The domain part of the email address may not be valid or reachable.
  Configuration Issues: There may be issues with the email configuration settings in the SAP system.
  
  Solutions:
  
  
  Check Email Format: Ensure that the email address is correctly formatted. It should include:
  
  A local part (before the @ symbol)
  An @ symbol
  A domain part (after the @ symbol)
  
  Example of a valid email: [e-mail]
  
  
  Remove Invalid Characters: Ensure that the email address does not contain any invalid characters such as spaces, commas, or special symbols (except for @, ., and _).
  
  
  Verify Email Address: If the email address is being input by a user, verify that it is correct and exists.
  
  
  Check for Null Values: Ensure that the email address field is not empty. If it is optional, consider adding validation to handle empty fields appropriately.
  
  
  Review Configuration Settings: Check the email configuration settings in the SAP system (e.g., SMTP settings) to ensure that they are correctly set up.
  
  
  Test Email Functionality: If possible, test the email functionality with a known valid email address to ensure that the system can send emails without issues.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes or Knowledge Base Articles related to email configuration and error handling for more specific guidance.
  System Logs: Review system logs for additional context or related error messages that may provide further insight into the issue.
  User Documentation: Refer to user documentation or help guides for the specific SAP application you are using to understand how email addresses should be formatted and validated.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP Basis team or technical support for further assistance.