How To Fix XS090 - Data collection method for SAPphone ran with no errors.

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 090

• Message text: Data collection method for SAPphone ran with no errors.

What causes this issue?

The data collection method for SAPphone ran successfully.
SAPconnect-related data are not determined by this method. Go to the
SAPconnect administration or to the alert monitor administration in
CCMS for this.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can only start the data collection method manually for test
purposes. For use in the productive system, in the alert monitor
environment select the required method as a data collection method to
be started automatically at regular intervals.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS090 - Data collection method for SAPphone ran with no errors. ?

  The SAP error message XS090, which states "Data collection method for SAPphone ran with no errors," typically indicates that a data collection process related to SAPphone has completed successfully without any errors. However, it can also imply that there may be an issue with the expected outcome or the data collected.
  Possible Causes:
  
  Misconfiguration: The data collection method may be configured incorrectly, leading to unexpected results despite running without errors.
  Data Availability: There may be a lack of data to collect, which could result in an empty dataset even though the process completed successfully.
  Permissions Issues: The user or process executing the data collection may not have the necessary permissions to access or collect the required data.
  System Performance: Performance issues in the SAP system could lead to incomplete data being collected, even if the process itself runs without errors.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the data collection method to ensure they are set up correctly. Verify that all parameters are correctly defined.
  Verify Data Sources: Ensure that the data sources from which the data is being collected are available and contain the expected data.
  Review Permissions: Check the user permissions and roles associated with the data collection process to ensure that they have the necessary access rights.
  Monitor System Performance: Look into system performance metrics to identify any bottlenecks or issues that may affect data collection.
  Logs and Traces: Review logs and traces for any additional information that may provide insights into why the expected data was not collected.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the SAPphone data collection method.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed troubleshooting steps based on your specific system configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Updates and Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these can sometimes resolve underlying issues.
  
  By following these steps, you should be able to diagnose and address the underlying issues related to the XS090 error message.