How To Fix XR143 - No classification entries found for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: XR - CRM Business Partner Data Exchange

• Message number: 143

• Message text: No classification entries found for customer &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XR143 - No classification entries found for customer &1 ?

  The SAP error message XR143: No classification entries found for customer &1 typically occurs when the system is unable to find classification data for a specific customer in the classification system. This can happen in various scenarios, such as when trying to create or process a sales order, or when attempting to access customer-specific data that relies on classification.
  Causes:
  
  Missing Classification Data: The customer may not have any classification data assigned to them in the system.
  Incorrect Customer Number: The customer number provided may be incorrect or does not exist in the system.
  Data Not Maintained: The classification data for the customer may not have been maintained or updated in the system.
  Authorization Issues: The user may not have the necessary authorizations to view the classification data for the customer.
  Configuration Issues: There may be issues with the configuration of the classification system or the specific classification type being used.
  
  Solutions:
  
  
  Check Customer Classification:
  
  Navigate to the customer master data and check if classification data has been maintained for the customer in question.
  Use transaction code XD03 (Display Customer) to view the customer details.
  
  
  
  Maintain Classification Data:
  
  If classification data is missing, you can maintain it using transaction code CL02 (Change Class) or CL01 (Create Class) to create or update the classification data for the customer.
  
  
  
  Verify Customer Number:
  
  Ensure that the customer number you are using is correct and exists in the system.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the classification data. This may involve checking roles and authorizations in transaction SU53 or PFCG.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration of the classification system to ensure that it is set up correctly. This may involve checking the settings in transaction CL01 or CL02.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on classification and how it relates to customer data.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer
  CL01: Create Class
  CL02: Change Class
  CL03: Display Class
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.