How To Fix XR013 - Customer &1 already exists, creation not possible

XR013 - Overview

• Message type: E = Error

• Message class: XR - CRM Business Partner Data Exchange

• Message number: 013

• Message text: Customer &1 already exists, creation not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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XR013 - Details

• The SAP error message XR013 indicates that a customer with the specified identifier (in this case, represented by &1) already exists in the system, and therefore, the creation of a new customer record with the same identifier is not possible. This error typically occurs during the customer creation process in the SAP system, particularly in the context of the SAP Customer Relationship Management (CRM) or SAP Sales and Distribution (SD) modules.
  
  Cause:
  
  
  Duplicate Customer ID: The most common cause of this error is that the customer ID you are trying to create already exists in the system. This could be due to:
  
  Manual entry of the same customer ID.
  Data migration or import processes that inadvertently created duplicates.
  Previous attempts to create the customer that were not completed or were overlooked.
  
  
  
  Data Synchronization Issues: If your SAP system is integrated with other systems (like a CRM or ERP), there may be synchronization issues leading to duplicate