How To Fix XR010 - Technical error (INSERT CRMKUNNR, customer &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: XR - CRM Business Partner Data Exchange

• Message number: 010

• Message text: Technical error (INSERT CRMKUNNR, customer &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XR010 - Technical error (INSERT CRMKUNNR, customer &1) ?

  The SAP error message XR010, which indicates a "Technical error (INSERT CRMKUNNR, customer &1)," typically occurs during the process of inserting customer data into the CRM system. This error can arise due to various reasons, including database issues, configuration problems, or data inconsistencies.
  Possible Causes:
  
  Database Issues: There may be a problem with the database connection or the database itself, such as locks, corruption, or insufficient space.
  Data Inconsistencies: The data being inserted may not meet the required format or constraints defined in the database schema.
  Authorization Issues: The user may not have the necessary permissions to perform the insert operation.
  Configuration Errors: There may be issues with the configuration of the CRM system or the related modules.
  Custom Code: If there are custom enhancements or modifications in the system, they may be causing the error.
  
  Solutions:
  
  Check Database Status: Ensure that the database is up and running without any locks or corruption. You may need to consult your database administrator.
  Review Data: Validate the data being inserted to ensure it meets all required formats and constraints. Check for any missing mandatory fields.
  Check Authorizations: Verify that the user executing the operation has the necessary authorizations to insert customer data.
  Review Configuration: Check the configuration settings in the CRM system to ensure they are correctly set up for customer data management.
  Debug Custom Code: If there are any custom enhancements, debug the code to identify any issues that may be causing the error.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary), SE37 (Function Module), or SE80 (Object Navigator) to investigate the underlying data structures and function modules involved in the customer insert process.
  Logs and Traces: Check the application logs (transaction SLG1) and system logs (transaction SM21) for any additional error messages or warnings that could provide more context.
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the XR010 error and implement an appropriate solution.