How To Fix XO_COCKPIT031 - Objects &1 and &2 belong to customer, assignment not allowed in SAP mode

SAP Error Message - Details

• Message type: E = Error

• Message class: XO_COCKPIT - Messages for Central Administration of Extensible Objects

• Message number: 031

• Message text: Objects &1 and &2 belong to customer, assignment not allowed in SAP mode

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XO_COCKPIT031 - Objects &1 and &2 belong to customer, assignment not allowed in SAP mode ?

  The SAP error message XO_COCKPIT031 indicates that there is an issue with the assignment of objects in the SAP system, specifically that the objects in question belong to different customers, and therefore, the assignment is not allowed in the current mode.
  Cause:
  This error typically arises in scenarios where you are trying to assign or link two objects (such as materials, vendors, or other master data) that are associated with different customers or organizational units. In SAP, certain objects are restricted to specific customers to maintain data integrity and ensure that assignments are valid within the context of the customer’s data.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Object Ownership: Check the ownership of the objects involved (the ones represented by &1 and &2 in the error message). You can do this by reviewing the master data records for both objects to see which customer or organizational unit they are associated with.
  
  
  Correct the Assignment: If the objects belong to different customers, you will need to either:
  
  Change the assignment to ensure that both objects belong to the same customer.
  Create a new object that is associated with the correct customer if necessary.
  
  
  
  Check Configuration: Ensure that your configuration settings allow for the intended assignments. Sometimes, the system settings may restrict certain types of assignments based on business rules.
  
  
  Consult Documentation: Review SAP documentation or help resources related to the specific transaction or process you are working with. There may be additional guidelines or restrictions that apply.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Depending on the objects you are working with, you may be using specific transaction codes (e.g., MM01 for material creation, XK01 for vendor creation) that could be relevant to the error.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context or solutions.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to perform the actions you are attempting, as sometimes authorization issues can lead to unexpected errors.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.