How To Fix XMS_PERF101 - Collecting performance data from monitoring server

SAP Error Message - Details

• Message type: E = Error

• Message class: XMS_PERF - Integration Engine: Messages XI Performance

• Message number: 101

• Message text: Collecting performance data from monitoring server

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XMS_PERF101 - Collecting performance data from monitoring server ?

  The SAP error message XMS_PERF101 indicates an issue with collecting performance data from the monitoring server. This error typically arises in the context of SAP's monitoring and performance analysis tools, such as SAP Solution Manager or SAP Focused Insights.
  Cause:
  The error can be caused by several factors, including:
  
  Network Issues: There may be connectivity problems between the SAP system and the monitoring server.
  Configuration Errors: Incorrect configuration settings in the monitoring server or the SAP system can lead to data collection failures.
  Authorization Issues: The user or service account used to collect performance data may not have the necessary permissions.
  Server Overload: The monitoring server may be overloaded or experiencing performance issues, preventing it from processing requests.
  Service Availability: The monitoring service on the server may not be running or may have crashed.
  
  Solution:
  To resolve the XMS_PERF101 error, you can take the following steps:
  
  
  Check Network Connectivity:
  
  Ensure that there is proper network connectivity between the SAP system and the monitoring server. You can use tools like ping or traceroute to verify connectivity.
  
  
  
  Review Configuration Settings:
  
  Verify the configuration settings in both the SAP system and the monitoring server. Ensure that the monitoring server is correctly configured to receive data from the SAP system.
  
  
  
  Check User Authorizations:
  
  Ensure that the user or service account used for data collection has the necessary authorizations to access the monitoring server and collect performance data.
  
  
  
  Monitor Server Performance:
  
  Check the performance of the monitoring server. If it is overloaded, consider optimizing its performance or scaling resources.
  
  
  
  Restart Services:
  
  If the monitoring service is not running, restart it. If it is running but still causing issues, consider restarting the server.
  
  
  
  Review Logs:
  
  Check the logs on both the SAP system and the monitoring server for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or support notes related to performance monitoring for any specific troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Performance Monitoring Tools: Familiarize yourself with the tools and features available in SAP Solution Manager or other performance monitoring solutions to better understand how to configure and troubleshoot them.
  
  By following these steps, you should be able to identify and resolve the cause of the XMS_PERF101 error in your SAP environment.