How To Fix XMS_MONI027 - User &1 in system &2 does not exist or is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: XMS_MONI - Messages for Monitoring

• Message number: 027

• Message text: User &1 in system &2 does not exist or is locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message XMS_MONI027 - User &1 in system &2 does not exist or is locked ?

  The SAP error message XMS_MONI027 indicates that a user specified in a transaction or process does not exist in the system or is currently locked. This error typically arises in scenarios involving user management, such as when trying to execute a transaction that requires a specific user to be active.
  Causes:
  
  User Does Not Exist: The user ID specified in the error message may not be created in the SAP system.
  User is Locked: The user account may be locked due to multiple failed login attempts or administrative actions.
  Incorrect User ID: There may be a typo or incorrect user ID being referenced in the transaction.
  User Deactivation: The user may have been deactivated or removed from the system.
  Authorization Issues: The user may not have the necessary authorizations to perform the action, leading to the system treating them as non-existent.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user ID exists in the system.
  If the user does not exist, create a new user with the required details.
  
  
  
  Unlock User:
  
  If the user exists but is locked, you can unlock the user using transaction code SU01.
  Navigate to the user details and check the lock status. If locked, you can unlock the user.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typos or errors in the transaction or process that is generating the error.
  
  
  
  User Activation:
  
  If the user has been deactivated, you may need to reactivate the user account.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the action. You can check this using transaction code SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Consult with Security Team:
  
  If you are unsure about the user management or authorization aspects, consult with your SAP security team for assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  SU10: Mass User Maintenance
  
  
  User Locking Mechanism: SAP locks users after a certain number of failed login attempts to prevent unauthorized access.
  User Roles and Profiles: Ensure that the user has the appropriate roles and profiles assigned to perform the required actions.
  
  By following these steps, you should be able to resolve the error message XMS_MONI027 effectively.