How To Fix XMS_ADM036 - Unable to perform action for selected message

SAP Error Message - Details

• Message type: E = Error

• Message class: XMS_ADM - XMS - Administration

• Message number: 036

• Message text: Unable to perform action for selected message

What causes this issue?

You cannot perform this action for the selected message. This is either
because no monitoring tool is available for the inbound or outbound
processing (currently only IDoc, RFC, and PE) or because the
corresponding message has not (yet) reached the displayed outbound
channel or queue.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XMS_ADM036 - Unable to perform action for selected message ?

  The SAP error message XMS_ADM036: Unable to perform action for selected message typically occurs in the context of the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems. This error indicates that there is an issue with processing a message in the message monitoring or administration area.
  Causes:
  
  Message Locking: The message you are trying to process may be locked by another user or process, preventing you from performing the desired action.
  Authorization Issues: The user may not have the necessary authorizations to perform the action on the selected message.
  Message Status: The message may be in a status that does not allow the action you are trying to perform (e.g., already processed, canceled, or in error).
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  Configuration Issues: Incorrect configuration in the integration scenario or message mapping could lead to this error.
  
  Solutions:
  
  Check Message Locking: Ensure that the message is not locked by another user. You can check the message status in the message monitoring tool.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  Check Message Status: Review the status of the message. If it is in an error state, you may need to resolve the underlying issue before you can perform any actions.
  Retry the Action: Sometimes, simply retrying the action after a short period can resolve transient issues.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  System Health Check: Ensure that the SAP system is running optimally. Check for any performance issues or system alerts that may be affecting message processing.
  Configuration Review: If the issue persists, review the configuration of the integration scenario, including message mappings and communication channels, to ensure everything is set up correctly.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Process Integration/Orchestration for more details on message processing and monitoring.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.