How To Fix XM104 - Rollback during OMS event transmission (RMG=&2) (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: XM - XMI interface and SMAPIS messages to XMI log

• Message number: 104

• Message text: Rollback during OMS event transmission (RMG=&2) (&1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message XM104 - Rollback during OMS event transmission (RMG=&2) (&1) ?

  The SAP error message XM104 indicates that there was a rollback during the Order Management System (OMS) event transmission. This typically occurs when there is an issue with the data being processed or when the system encounters an unexpected condition that prevents it from completing the transaction successfully.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being transmitted, such as missing or incorrect information.
  System Configuration Issues: Incorrect configuration settings in the OMS or related modules can lead to transmission failures.
  Network Issues: Temporary network problems can interrupt the communication between systems.
  Authorization Problems: The user or process may not have the necessary permissions to perform the operation.
  System Errors: Bugs or errors in the SAP system or related components can cause unexpected rollbacks.
  
  Solutions:
  
  Check Data Integrity: Review the data being transmitted for completeness and correctness. Ensure that all required fields are populated and that the data adheres to the expected formats.
  Review Configuration Settings: Verify the configuration settings in the OMS and related modules to ensure they are set up correctly.
  Monitor Network Connectivity: Check for any network issues that may have caused the transmission to fail. Ensure stable connectivity between systems.
  User Authorizations: Confirm that the user or process has the necessary authorizations to perform the operation. Adjust roles and permissions as needed.
  Check System Logs: Review the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the failure.
  Debugging: If the issue persists, consider using debugging tools to trace the execution of the OMS event transmission and identify the root cause.
  Consult SAP Notes: Look for relevant SAP Notes that may address known issues related to this error message. Implement any recommended patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to gather more information about the error.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurred and any relevant logs.
  Documentation: Review SAP documentation related to OMS and event transmission for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the XM104 error and implement a solution to resolve it.