How To Fix XC505 - CIF error handling deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: XC - Message Class for Core Interface

• Message number: 505

• Message text: CIF error handling deactivated

What causes this issue?

The system has determined that C
the <DS:GLOS.8554C86B3BAACE42817DEADBB261F52A>qRFC LUW</> being
processed. As a result, <DS:GLOS.180AC48E4BA2464C960A5297D9F7AAE3>CIF
error handling</> was deactivated.

System Response

If errors occur in this qRFC LUW, the queue hangs with the status
SYSFAIL. The system will not generate any CIF
<DS:GLOS.FD3EF445296FD74FB970B259AF19B0D7>postprocessing records</>.

How to fix this error?

Check additional messages in the application log for integration to
determine why C

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XC505 - CIF error handling deactivated ?

  The SAP error message XC505, which indicates "CIF error handling deactivated," typically arises in the context of the Core Interface (CIF) between SAP ERP and SAP APO (Advanced Planning and Optimization). This error suggests that there is an issue with the CIF integration, and error handling for CIF messages has been turned off.
  Cause:
  
  CIF Configuration: The CIF error handling might be deactivated in the system configuration. This can happen if the settings for error handling in the CIF are not properly configured.
  Data Issues: There may be issues with the data being transferred between the systems, such as missing or incorrect master data, which can lead to CIF errors.
  System Settings: The system might be set up to ignore certain types of errors, which can lead to this message being displayed.
  Transport Issues: Problems with the transport of data between the ERP and APO systems can also trigger this error.
  
  Solution:
  
  
  Check CIF Configuration:
  
  Go to the CIF configuration settings in the SAP system and ensure that error handling is activated. This can typically be done in transaction CIF or through the relevant customizing paths in SPRO.
  Ensure that the relevant settings for error handling are correctly configured.
  
  
  
  Review Error Logs:
  
  Use transaction CIF or CIF_ERROR to check for any existing error messages or logs that can provide more context on the issue.
  Analyze the logs to identify specific data or configuration issues that need to be addressed.
  
  
  
  Data Validation:
  
  Validate the master data and transactional data being sent to ensure that it meets the requirements of the CIF interface.
  Check for missing or incorrect data in both the ERP and APO systems.
  
  
  
  Re-activate Error Handling:
  
  If error handling was intentionally deactivated, consider reactivating it to allow for better monitoring and management of CIF errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to CIF error handling for specific guidance and troubleshooting steps.
  
  
  
  System Support:
  
  If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  CIF Overview: Understanding the Core Interface and its role in data transfer between SAP ERP and APO is crucial for troubleshooting.
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to CIF error handling.
  Transaction Codes: Familiarize yourself with transaction codes like CIF, CIF_ERROR, and SM21 (system log) for monitoring and troubleshooting.
  
  By following these steps, you should be able to identify the root cause of the XC505 error and implement a solution to resolve it.