How To Fix XB196 - XAB printing was cancelled by the user.

SAP Error Message - Details

• Message type: E = Error

• Message class: XB - Message for XAB processing

• Message number: 196

• Message text: XAB printing was cancelled by the user.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XB196 - XAB printing was cancelled by the user. ?

  The SAP error message XB196 (XAB printing was cancelled by the user) typically indicates that a print job was cancelled by the user before it could be completed. This can happen for various reasons, and understanding the cause can help in finding a solution.
  Causes:
  
  User Intervention: The most straightforward cause is that the user manually cancelled the print job from the print dialog or printer queue.
  Network Issues: If there are network connectivity problems between the SAP system and the printer, the print job may not be processed correctly, leading to cancellation.
  Printer Configuration: Incorrect printer settings or configurations in SAP or on the printer itself can lead to issues that result in cancellation.
  Job Timeout: If the print job takes too long to process, it may time out and be cancelled automatically.
  Insufficient Permissions: The user may not have the necessary permissions to print, leading to the job being cancelled.
  Printer Status: The printer may be offline, out of paper, or experiencing other hardware issues.
  
  Solutions:
  
  Check Printer Status: Ensure that the printer is online, has paper, and is functioning correctly. Check for any error messages on the printer itself.
  Review Print Settings: Verify that the printer settings in SAP are correctly configured. This includes checking the output device settings in transaction SPAD.
  Network Connectivity: Ensure that there are no network issues affecting the connection between the SAP system and the printer.
  Reprint the Document: If the print job was cancelled, try to reprint the document. Make sure to monitor the print job to see if it goes through successfully.
  Check User Permissions: Ensure that the user has the necessary permissions to print. This can be checked in the user roles and authorizations.
  Consult SAP Logs: Check the SAP system logs for any additional error messages or warnings that may provide more context about the cancellation.
  Contact IT Support: If the issue persists, it may be necessary to contact your IT support team or SAP Basis team for further investigation.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SP01 (to view spool requests) and SPAD (to manage output devices) to troubleshoot printing issues.
  SAP Notes: Check for any relevant SAP Notes that may address known issues with printing or specific error messages.
  Documentation: Refer to SAP documentation for detailed information on configuring printers and troubleshooting printing issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.