How To Fix WZRE_SERVICES028 - Target document: Quantity is &2 and not &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WZRE_SERVICES - OO Wrapping of Settlement Management + Services

• Message number: 028

• Message text: Target document: Quantity is &2 and not &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZRE_SERVICES028 - Target document: Quantity is &2 and not &1 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WZRE_SERVICES028
  
  Text: Target document: Quantity is &2 and not &1
  
  Meaning / Cause:
  This error occurs during the creation or processing of a target document (such as a delivery, billing document, or goods movement) in SAP when the system detects a mismatch between the expected quantity (&1) and the actual quantity (&2) in the target document.
  
  &1 = Expected quantity (usually the quantity from the source document or the quantity that should be transferred)
  &2 = Actual quantity in the target document
  
  The system expects the quantity in the target document to match a certain value (e.g., the quantity from the preceding document or the quantity specified in the process), but it finds a different quantity instead.
  This can happen in scenarios such as:
  
  Delivery creation from a sales order or delivery due list where the quantity in the delivery does not match the sales order quantity.
  Goods movement or transfer postings where the quantity posted differs from the expected quantity.
  Billing document creation where the billed quantity differs from the delivered or ordered quantity.
  
  
  Common Causes:
  
  Manual changes or overrides in the quantity during document creation.
  Partial deliveries or partial goods movements where the system expects full quantity but partial quantity is entered.
  Incorrect or inconsistent data in the source document.
  Custom enhancements or user exits modifying quantities incorrectly.
  Configuration issues in the document flow or item category settings.
  Rounding differences or unit of measure conversions causing quantity mismatches.
  
  
  Solution / How to Fix:
  
  
  Check the Source Document:
  
  Verify the quantity in the source document (e.g., sales order, delivery, or material document) and ensure it matches the expected quantity.
  
  
  Review the Target Document:
  
  Check the quantity entered in the target document and confirm if it is correct or if it was changed manually.
  
  
  Adjust Quantities:  
  
  If partial quantities are intended, ensure the process supports partial deliveries or postings.
  If full quantity is required, correct the quantity in the target document to match the source.
  
  
  
  Check Unit of Measure (UoM):
  
  Confirm that the units of measure are consistent and correctly converted between source and target documents.
  
  
  Review Custom Code:
  
  If there are user exits, BAdIs, or enhancements involved, check if they are modifying quantities incorrectly.
  
  
  Configuration Check:
  
  Verify item category settings, delivery types, and movement types to ensure they allow the quantity being processed.
  
  
  Reprocess the Document:
  
  After corrections, try to recreate or post the document again.
  
  
  
  Additional Information:
  
  This message is typically informational or warning but can block document creation depending on the process.
  The message variables (&1 and &2) help identify the expected vs. actual quantities.
  Use transaction codes like VL02N (Change Delivery), VA02 (Change Sales Order), or MB03 (Display Material Document) to investigate documents.
  Check SAP Notes or OSS messages if the problem persists after standard checks.
  
  
  If you provide the exact transaction or process where this error occurs, I can help with more specific troubleshooting steps.