How To Fix WZRE_SERVICES010 - Incorrect item number &1 event has occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: WZRE_SERVICES - OO Wrapping of Settlement Management + Services

• Message number: 010

• Message text: Incorrect item number &1 event has occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WZRE_SERVICES010 - Incorrect item number &1 event has occurred ?

  The SAP error message:
  WZRE_SERVICES010 Incorrect item number &1 event has occurred
  typically occurs in the context of SAP Warranty Management or Service Processing, where the system detects an inconsistency or invalid reference to an item number during a service or warranty-related transaction.
  
  Cause
  
  The error indicates that an incorrect or invalid item number has been entered or referenced in the transaction.
  This can happen if:
  
  The item number does not exist in the system.
  The item number is not valid for the current document or process.
  There is a mismatch between the item number and the event or service being processed.
  Data inconsistencies or master data errors related to the material or service item.
  
  
  It may also occur if the item number is outside the allowed range or format expected by the system.
  
  
  Solution
  
  
  Check the Item Number:
  
  Verify that the item number entered is correct and exists in the system.
  Confirm that the item number is valid for the current document or service event.
  
  
  
  Validate Master Data:
  
  Check the material master or service master data for the item.
  Ensure that the item is properly maintained and active.
  
  
  
  Review the Process Flow:
  
  Confirm that the item number corresponds to the correct event or service step.
  If the item number is being copied or referenced from another document, verify the source document's correctness.
  
  
  
  Correct the Entry:
  
  If the item number was manually entered, correct it.
  If the item number is system-generated or copied, investigate the source of the error.
  
  
  
  Check Customizing and Configuration:
  
  In some cases, the error may be due to configuration settings in Warranty Management or Service Processing.
  Review relevant customizing settings related to item numbering and event handling.
  
  
  
  Debugging / SAP Notes:
  
  If the issue persists, debugging the transaction or checking SAP Notes related to message WZRE_SERVICES010 may provide further insights.
  Search SAP Support Portal for notes referencing this message number.
  
  
  
  
  Related Information
  
  Module: SAP Warranty Management, Service Processing, or Customer Service (CS)
  Transaction Codes: Transactions related to warranty claims, service orders, or service notifications.
  Message Class: WZRE_SERVICES
  SAP Notes: Check for SAP Notes that mention WZRE_SERVICES010 for any known bugs or patches.
  Documentation: Refer to SAP Help Portal for Warranty Management and Service Processing for detailed process and master data requirements.
  
  
  If you provide the exact transaction or scenario where this error occurs, I can help with more specific troubleshooting steps.