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How To Fix WZRE_PRX016 - Invoice &1 could not be cancelled, no further information available.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WZRE_PRX - SOA messages from proxy implementations

  • Message number: 016

  • Message text: Invoice &1 could not be cancelled, no further information available.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WZRE_PRX016 - Invoice &1 could not be cancelled, no further information available. ?

    SAP Error Message:
    WZRE_PRX016 Invoice &1 could not be cancelled, no further information available.


    Cause:

    This error occurs when an attempt is made to cancel (reverse) an invoice in SAP, but the system is unable to process the cancellation. The message indicates that the cancellation failed, but SAP does not provide additional details in the message itself.

    Common underlying causes include:

    • Invoice already cleared or settled: The invoice might have been fully cleared or settled, preventing cancellation.
    • Document status restrictions: The invoice document might be in a status that does not allow cancellation (e.g., already reversed, blocked, or locked).
    • Related documents exist: There may be subsequent documents (e.g., credit memos, payments, or accounting documents) linked to the invoice that prevent cancellation.
    • Authorization issues: The user attempting the cancellation may lack the necessary authorizations.
    • Technical or configuration issues: Custom enhancements, user exits, or BAdIs might be interfering with the cancellation process.
    • Invoice is part of a collective or group posting: Sometimes invoices posted as part of a group or collective posting cannot be individually cancelled.

    Solution:

    To resolve the error, follow these steps:

    1. Check Document Status:

      • Use transaction FB03 to display the invoice document.
      • Verify if the document is already reversed or blocked.
      • Check if the document is cleared or has open items.
    2. Check for Subsequent Documents:

      • Use FB03 or FBL1N/FBL5N to check if there are any credit memos, payments, or other documents linked to the invoice.
      • If subsequent documents exist, you may need to reverse or clear those first.
    3. Check Authorization:

      • Ensure the user has the required authorization to cancel invoices.
      • Check roles and authorizations related to invoice cancellation.
    4. Review Custom Code or Enhancements:

      • If your system has custom user exits, BAdIs, or enhancements related to invoice processing or cancellation, review them for possible issues.
      • Debug the cancellation process if necessary.
    5. Use Correct Cancellation Transaction:

      • Use the appropriate transaction for cancellation, e.g., FB08 for document reversal.
      • Ensure the reversal reason code is correct and allowed.
    6. Check for Lock Entries:

      • Sometimes, lock entries can prevent cancellation.
      • Use transaction SM12 to check for locks on the invoice document.
    7. Consult SAP Notes:

      • Search SAP Support Portal for notes related to message WZRE_PRX016.
      • There might be known issues or patches available.

    Related Information:

    • Transaction Codes:

      • FB03 – Display Document
      • FB08 – Reverse Document
      • FBL1N – Vendor Line Items
      • FBL5N – Customer Line Items
      • SM12 – Display and Delete Lock Entries
    • SAP Notes:

      • Check SAP Notes for message WZRE_PRX016 or related invoice cancellation issues.
      • Example: SAP Note 1234567 (hypothetical) might address similar cancellation problems.
    • SAP Forums and Community:

      • SAP Community forums often have discussions on similar errors.
      • Search for WZRE_PRX016 to find user experiences and solutions.

    Summary:

    The error WZRE_PRX016 Invoice &1 could not be cancelled indicates a failure in the invoice cancellation process without detailed info. Investigate document status, linked documents, authorizations, and system locks. Use appropriate transactions and check for custom code interference. Consulting SAP Notes and community forums can provide additional guidance.

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