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How To Fix WZRE_ALE_MONITOR020 - IDoc &: Segment & not found (Comparison will be cancelled)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WZRE_ALE_MONITOR -

  • Message number: 020

  • Message text: IDoc &: Segment & not found (Comparison will be cancelled)

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WZRE_ALE_MONITOR020 - IDoc &: Segment & not found (Comparison will be cancelled) ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WZRE_ALE_MONITOR020: IDoc & : Segment & not found (Comparison will be cancelled)


    Cause:

    This error occurs during the ALE (Application Link Enabling) monitoring or IDoc processing when the system tries to compare or process an IDoc segment that does not exist in the IDoc structure or the segment definition is missing in the system.

    Possible reasons include:

    • The IDoc segment referenced in the message is not defined in the IDoc type or is missing in the segment definition.
    • The IDoc type or segment definition is inconsistent or incomplete in the system.
    • The IDoc being processed is corrupted or incomplete.
    • There is a mismatch between the IDoc structure expected by the system and the actual IDoc received.
    • The system is trying to compare IDocs (e.g., during monitoring or ALE distribution) but cannot find the segment in the IDoc metadata.

    Solution:

    1. Check IDoc Type and Segment Definitions:

      • Use transaction WE30 (IDoc Type Development) to verify that the IDoc type and the segment mentioned in the error exist and are active.
      • Check if the segment is correctly assigned to the IDoc type.
    2. Verify IDoc Metadata Consistency:

      • Run transaction WE60 to generate the documentation for the IDoc type and verify the segment structure.
      • Use WE82 to check the segment definitions.
    3. Check the IDoc Data:

      • Use transaction WE02 or WE05 to display the IDoc and verify if the segment mentioned in the error is present in the IDoc data.
      • If the segment is missing in the IDoc data but expected, investigate the upstream process generating the IDoc.
    4. ALE Monitoring and Comparison:

      • If the error occurs during ALE monitoring or IDoc comparison (e.g., in transaction WE19 or ALE monitor), ensure that the system has the correct IDoc metadata.
      • Re-import or update the IDoc type and segment definitions if necessary.
    5. Re-import IDoc Metadata:

      • If the IDoc metadata is outdated or inconsistent, re-import the IDoc type and segment definitions from the source system or from the SAP standard.
    6. Check for Custom Enhancements or User Exits:

      • If there are custom enhancements or user exits modifying the IDoc processing, verify that they do not cause the segment to be missing or skipped.

    Related Information:

    • Transactions:

      • WE30 - IDoc Type Development
      • WE60 - IDoc Documentation
      • WE82 - Segment Editor
      • WE02 / WE05 - IDoc Display
      • WE19 - IDoc Test Tool
      • BD87 - Reprocessing IDocs
    • Notes and Documentation:

      • Check SAP Notes related to IDoc segment inconsistencies.
      • Review ALE and IDoc configuration guides for proper setup.
    • General Tips:

      • Always ensure that the IDoc types and segments are consistent between sender and receiver systems.
      • When transporting IDoc metadata between systems, ensure all related objects are included.
      • Use ALE monitoring tools to identify and resolve inconsistencies early.

    If you provide the specific IDoc type and segment name, I can help you with more targeted advice.

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