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How To Fix WZ703 - Task started under work item ID &1 (current state: &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WZ - Workflow: Model objects

  • Message number: 703

  • Message text: Task started under work item ID &1 (current state: &2)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message WZ703 - Task started under work item ID &1 (current state: &2) ?

    Certainly! Here's a detailed explanation for the SAP error message WZ703:


    SAP Error Message: WZ703

    Message Text:
    Task started under work item ID &1 (current state: &2)


    1. Cause

    This message typically occurs in the SAP Workflow environment. It indicates that a workflow task is being started or processed, but the work item (identified by the work item ID &1) is currently in a state (&2) that does not allow the task to be started again or processed as expected.

    Common causes include:

    • The work item is already in a final or completed state (e.g., completed, canceled, or withdrawn).
    • The work item is currently locked or being processed by another user or process.
    • There is an inconsistency or timing issue where the workflow engine tries to start a task that has already been started or finished.
    • The workflow container or task status is out of sync with the actual work item status.

    2. Solution

    To resolve this issue, consider the following steps:

    • Check Work Item Status:
      Use transaction SWI1 (Work Item Selection) or SWI5 (Work Item Display) to check the status of the work item ID mentioned in the message. Confirm if the work item is already completed, canceled, or in an unexpected state.

    • Avoid Duplicate Processing:
      Ensure that the task is not being started multiple times concurrently. If multiple users or processes are trying to start the same task, implement locking or synchronization mechanisms.

    • Restart or Reset Workflow:
      If the workflow is stuck or inconsistent, you may need to restart the workflow or reset the work item status. This can be done via transaction SWU3 (Workflow Customizing) or by manually deleting and recreating the work item if appropriate.

    • Check Workflow Logs:
      Use transaction SWI2_FREQ or SWI2_DIAG to analyze workflow logs and diagnose why the task is being started in an invalid state.

    • Review Custom Code:
      If custom workflow tasks or user exits are involved, review the code to ensure that tasks are not being started multiple times or in an incorrect sequence.

    • SAP Notes and Support:
      Search for relevant SAP Notes that might address bugs or known issues related to this message.


    3. Related Information

    • Transactions:

      • SWI1 – Work Item Selection
      • SWI5 – Work Item Display
      • SWI2_FREQ – Workflow Log (Work Item)
      • SWI2_DIAG – Workflow Log (Diagnosis)
      • SWU3 – Workflow Customizing (Automatic Customizing)
    • Workflow Concepts:

      • Work Item: A unit of work in a workflow, assigned to a user or agent.
      • Task: A step in the workflow process.
      • Work Item States: Created, Ready, In Process, Completed, Canceled, etc.
    • SAP Notes:

      • Check SAP Support Portal for notes related to workflow errors and WZ703 message.

    Summary

    Aspect Details
    Cause Task started on a work item that is already in a non-startable state (e.g., completed).
    Solution Check work item status, avoid duplicate starts, analyze workflow logs, and correct inconsistencies.
    Related Transactions SWI1, SWI5, SWI2_FREQ, SWI2_DIAG; workflow concepts; SAP Notes.

    If you provide the exact scenario or workflow context, I can help you with more specific troubleshooting steps.

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