How To Fix WZ621 - Attachment &1 could not be added to the mail

WZ621 - Overview

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 621

• Message text: Attachment &1 could not be added to the mail

What causes this issue?

An attempt was made to create a mail message with attachments.
Attachment &V1& could not be attached (business object <ZK>SOFM</>,
method <ZK>Attach</>).
The error is probably in the task definition or the workflow
definition, for example in the binding definition of the step in
question.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZ621 - Attachment &1 could not be added to the mail ?

  SAP Error Message:
  WZ621 Attachment &1 could not be added to the mail
  
  
  Cause:
  This error occurs when SAP is unable to attach a specified file (denoted by &1) to an outgoing email. The reasons can include:
  
  The attachment file does not exist at the specified location.
  The file path or filename is incorrect or inaccessible.
  Insufficient authorizations to read the file.
  The file is locked or being used by another process.
  The file size exceeds the allowed limit for email attachments.
  Issues with the SAPconnect configuration or mail server connectivity.
  Temporary system or spool issues preventing file access.
  
  
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Verify the Attachment File:
  
  Check if the file mentioned in the error message actually exists on the application server or the specified path.
  Confirm the file path and filename are correct and accessible.
  
  
  
  Check Authorizations:
  
  Ensure the SAP user or the background job has the necessary authorizations to access the file.
  Check OS-level permissions if the file is on the