How To Fix WZ603 - Problem with output device

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 603

• Message text: Problem with output device

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WZ603 - Problem with output device ?

  SAP Error Message:
  
  WZ603 - Problem with output device
  
  Cause:
  The error message WZ603 typically occurs when there is an issue with the output device configured in SAP. This can happen due to several reasons such as:
  
  The output device (printer or spool device) specified in the print request does not exist or is incorrectly defined.
  The output device is not properly configured or is inactive.
  The output device is not assigned to the user or the device is not available on the network.
  There is a communication problem between SAP and the output device.
  The device type assigned to the output device is incorrect or missing.
  
  
  Solution:
  To resolve the WZ603 error, follow these steps:
  
  
  Check Output Device Configuration:
  
  Go to transaction SPAD (Spool Administration).
  Verify that the output device (printer) exists and is correctly defined.
  Check the device type assigned to the output device; ensure it matches the printer model.
  
  
  
  Check Device Status:
  
  In SPAD, check if the output device is active and not set to "inactive" or "deleted".
  Ensure the device is not locked or in error state.
  
  
  
  Assign Output Device to User:
  
  Verify that the user has the correct default output device assigned in their user parameters (parameter SPAD-DEVICE or via SU01).
  Alternatively, specify a valid output device during the print request.
  
  
  
  Check Network and Printer Availability:
  
  Ensure the physical printer is online and reachable from the SAP server.
  Check network connectivity and printer status outside SAP.
  
  
  
  Test Print:
  
  Use SPAD to perform a test print to the output device.
  If the test print fails, investigate printer or network issues.
  
  
  
  Review Device Type:
  
  If the device type is missing or incorrect, assign the correct device type in SPAD.
  Device types control how SAP formats the print data for the printer.
  
  
  
  Check Spool Work Process:
  
  Sometimes spool work processes may be stuck or overloaded.
  Use transaction SP01 to check spool requests and SM50/SM66 to monitor spool work processes.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD - Spool Administration (manage output devices)
  SP01 - Output Controller (monitor spool requests)
  SU01 - User Maintenance (check user parameters)
  SM50/SM66 - Work Process Overview (monitor spool processes)
  
  
  
  SAP Notes:
  
  Check SAP Notes related to output device errors for your specific SAP version.
  Common notes address printer driver issues, device type updates, or spool system bugs.
  
  
  
  User Parameter:
  
  SPAD-DEVICE can be set in SU01 to define a default output device for a user.
  
  
  
  Device Types:
  
  Device types define the print data formatting and control codes sent to the printer.
  Incorrect device types can cause printing errors or no output.
  
  
  
  
  Summary:
  WZ603 indicates a problem with the output device configuration or availability. The solution involves verifying and correcting the output device setup in SPAD, ensuring the device is active and reachable, assigning the correct device type, and confirming user parameters. Testing the printer and checking spool processes can help isolate the issue.
  
  If you need further assistance, please provide details such as the output device name, SAP system version, and the context in which the error occurs (e.g., printing a specific form or report).