How To Fix WZ528 - Error in worklist determination for user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 528

• Message text: Error in worklist determination for user &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WZ528 - Error in worklist determination for user &1 ?

  Certainly! Here's a detailed explanation for the SAP error message WZ528 - Error in worklist determination for user &1:
  
  Error Message:
  WZ528 - Error in worklist determination for user &1
  
  Cause:
  This error occurs during the determination of the worklist (task list) for a user in SAP Workflow. The system tries to find the tasks assigned to a user but encounters an issue, which can be due to:
  
  Incorrect or missing workflow container entries related to the user.
  Authorization issues preventing the system from reading the user's worklist.
  User not assigned to any workflow tasks or the workflow is not properly configured.
  Problems in the workflow definition or task assignment rules.
  Inconsistencies or errors in the workflow runtime environment.
  User master data issues, such as missing or incorrect user IDs in the workflow context.
  
  
  Possible Causes in Detail:
  
  Workflow container or binding errors: The workflow container might not have the correct user ID or the binding to the user is missing or incorrect.
  Authorization problems: The user might lack the necessary authorizations to access the workflow tasks.
  User not assigned to any tasks: The workflow might not have any tasks assigned to the user, or the user is not part of the organizational unit or role that the workflow expects.
  Workflow runtime errors: There might be errors in the workflow runtime environment or inconsistencies in the workflow logs.
  User master record issues: The user ID passed to the workflow might be invalid or not exist in the system.
  
  
  Solution:
  To resolve the error WZ528, follow these steps:
  
  
  Check User Assignment in Workflow:
  
  Verify that the user (&1) is correctly assigned to the workflow tasks.
  Use transaction SWIA (Work Item Administration) or SWI1 (Work Item Selection) to check if the user has any work items.
  Check the workflow container and ensure the user ID is correctly passed and bound.
  
  
  
  Check Authorizations:
  
  Ensure the user has the necessary authorizations to access workflow tasks.
  Check roles and authorizations related to workflow (e.g., S_WF_WI* authorizations).
  Use transaction SU53 after the error occurs to check for missing authorizations.
  
  
  
  Check Workflow Logs:
  
  Use transaction SWI1 or SWI2_FREQ to analyze workflow logs and identify any errors or inconsistencies.
  Look for errors related to user determination or task assignment.
  
  
  
  Verify User Master Data:
  
  Check if the user exists in the system (transaction SU01).
  Verify that the user is active and not locked or deleted.
  
  
  
  Check Workflow Definition:
  
  Review the workflow definition in SWDD to ensure that the user assignment rules are correct.
  Check the binding of the user container element in the workflow.
  
  
  
  Restart or Recreate Workflow Tasks:
  
  If the workflow is stuck or inconsistent, consider restarting the workflow or recreating the tasks.
  
  
  
  Check for SAP Notes:
  
  Search for relevant SAP Notes that might address known issues with worklist determination or this specific error.
  
  
  
  
  Related Information:
  
  
  Transactions:
  
  SWIA - Work Item Administration
  SWI1 - Work Item Selection
  SWDD - Workflow Builder
  SU01 - User Maintenance
  SU53 - Authorization Check
  
  
  
  SAP Help and Documentation:
  
  SAP Workflow documentation on user assignment and worklist determination.
  SAP Notes and Knowledge Base Articles related to workflow errors.
  
  
  
  Common SAP Notes:
  
  Check SAP Support Portal for notes related to WZ528 or workflow user determination errors.
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WZ528 - Error in worklist determination for user &1
  
  
  Cause
  Issues in user assignment, authorization, workflow container, or workflow runtime errors
  
  
  Solution
  Verify user assignment, check authorizations, review workflow logs, validate user data
  
  
  Tools
  SWIA, SWI1, SWDD, SU01, SU53
  
  
  Additional
  Check SAP Notes and workflow documentation
  
  
  
  
  If you provide more context (e.g., when the error occurs, workflow type), I can help with more specific troubleshooting steps.