How To Fix WZ228 - Process info for work item & cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 228

• Message text: Process info for work item & cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WZ228 - Process info for work item & cannot be displayed ?

  SAP Error Message:
  WZ228 - Process info for work item & cannot be displayed
  
  
  Cause:
  This error occurs when the system is unable to display the process information for a specific workflow work item. The ampersand (&) in the message is a placeholder for the work item ID. The main reasons include:
  
  The work item no longer exists or has been deleted.
  The user does not have sufficient authorization to view the work item.
  The workflow container or related data is corrupted or incomplete.
  The workflow runtime environment is inconsistent or the workflow log is missing.
  The work item is in an inconsistent state or has been processed already and removed from the active list.
  
  
  
  Solution:
  To resolve the issue, consider the following steps:
  
  
  Check Work Item Existence:
  
  Use transaction SWI1 (Work Item Selection) or SWI5 (Work Item Display) to verify if the work item ID exists.
  If the work item is missing, it might have been deleted or completed.
  
  
  
  Check Authorizations:
  
  Ensure the user