How To Fix WZ173 - Waiting receiver is global

SAP Error Message - Details

• Message type: E = Error

• Message class: WZ - Workflow: Model objects

• Message number: 173

• Message text: Waiting receiver is global

What causes this issue?

In the <DS:GLOS.3526B0E3AFAB52B9E10000009B38F974>type linkage table</>
for the event-receiver linkage, 'WORKITEM' or 'EVENTITEM' is entered as
the <DS:GLOS.3526B0E3AFAB52B9E10000009B38F974>receiver type</> for this
event. This entry is flagged as <ZH>global</>, which is not permitted.

System Response

The wait step or the task will never be completed.

How to fix this error?

Deactivate the <LS>global</> indicator for this linkage in the type
linkage table.
<DS:TRAN.SWETYPV>Event type linkage</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WZ173 - Waiting receiver is global ?

  SAP Error Message:
  
  WZ173 - Waiting receiver is global
  
  Cause:
  The error message WZ173 - Waiting receiver is global typically occurs in the context of ALE/IDoc processing or workflow when a waiting receiver (a user or partner expected to respond or act) is defined as a global receiver rather than a specific, unique receiver.
  In SAP workflow or message processing, a waiting receiver is an agent or partner who is expected to perform an action or respond to a message. If this receiver is defined as global, it means the receiver is not uniquely identified (e.g., a user group or a generic partner), which is not allowed in certain contexts where a specific receiver must be assigned.
  This can happen due to:
  
  Incorrect configuration of the receiver determination in workflow or ALE partner profiles.
  The system expecting a unique receiver but receiving a global or generic receiver instead.
  Custom code or user exits assigning a global receiver where a specific one is required.
  
  
  Solution:
  To resolve the WZ173 error, you need to ensure that the waiting receiver is a specific, unique receiver rather than a global one.
  Steps to fix:
  
  
  Check Receiver Determination:
  
  In workflow, verify the agent assignment rules.
  Ensure that the receiver determination logic returns a unique user or partner, not a global or generic group.
  
  
  
  Review Partner Profiles (for ALE/IDoc):
  
  Go to transaction WE20.
  Check the partner profiles and ensure that the receiver partner is correctly defined and not set as a global or generic partner.
  
  
  
  Adjust Custom Code or User Exits:
  
  If custom code assigns receivers, verify that it assigns a specific receiver.
  Modify the code to avoid assigning global receivers.
  
  
  
  Workflow Agent Assignment:
  
  Use transaction SWIA or PFTC to check the workflow tasks and their agent assignments.
  Make sure the agents are specific users or roles that resolve to unique users.
  
  
  
  Testing:
  
  After corrections, test the workflow or ALE message processing to confirm the error no longer occurs.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  WE20 - Partner Profiles (for ALE/IDoc)
  SWIA - Workflow Administration
  PFTC - Workflow Task Maintenance
  SWDD - Workflow Builder
  
  
  
  Notes and Documentation:
  
  SAP Notes related to workflow agent determination and ALE partner profiles may provide additional insights.
  Check SAP Help Portal for workflow agent assignment and ALE partner configuration.
  
  
  
  General Advice:
  
  Always ensure that in scenarios requiring a unique receiver, the system is not configured to use generic or global receivers.
  Use trace tools like SWEL (Event Log) or SM58 (Transactional RFC errors) to analyze workflow or ALE message processing issues.
  
  
  
  
  If you provide more context (e.g., whether this occurs in workflow, ALE, or another module), I can give more tailored advice.