How To Fix WY163 - No contact person found

SAP Error Message - Details

• Message type: E = Error

• Message class: WY - Supplier Master

• Message number: 163

• Message text: No contact person found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WY163 - No contact person found ?

  Certainly! Here's a detailed explanation regarding the SAP error message WY163 - No contact person found:
  
  SAP Error Message: WY163 - No contact person found
  
  Cause:
  The error WY163 occurs when the system tries to access or display contact person data for a business partner (such as a customer or vendor), but no contact person record exists for that partner in the system.
  This typically happens in scenarios like:
  
  Creating or processing sales documents (e.g., sales orders, quotations) where a contact person is expected.
  Accessing business partner master data or related transactions where contact person details are mandatory.
  Using transactions or functions that require a contact person linked to the business partner, but none has been maintained.
  
  
  Explanation:
  In SAP, contact persons are maintained as subordinate records linked to a business partner (customer/vendor). If the system expects to find at least one contact person but none exists, it throws this error.
  
  Solution:
  To resolve the error WY163, you need to ensure that at least one contact person is maintained for the relevant business partner.
  Steps to fix:
  
  
  Maintain Contact Person:
  
  Go to the business partner master data transaction:
  
  For customers: Use transaction VD03 (Display Customer) or VD02 (Change Customer).
  For vendors: Use XK03 (Display Vendor) or XK02 (Change Vendor).
  For Business Partners (in SAP CRM or S/4HANA): Use BP transaction.
  
  
  Navigate to the Contact Persons tab or section.
  Create a new contact person record with the necessary details (name, phone, email, etc.).
  Save the data.
  
  
  
  Check Sales Document or Process:
  
  If the error occurs during sales order creation or processing, ensure that the sales document references a customer with a contact person maintained.
  If necessary, assign the contact person explicitly in the sales document.
  
  
  
  Verify Customizing Settings:
  
  Sometimes, the system is configured to require a contact person for certain processes.
  Check the customizing settings in SD or CRM to see if contact persons are mandatory.
  Adjust settings if appropriate.
  
  
  
  
  Additional Information:
  
  
  Transaction Codes:
  
  BP – Business Partner maintenance (S/4HANA and SAP CRM)
  VD01/VD02/VD03 – Create/Change/Display Customer
  XK01/XK02/XK03 – Create/Change/Display Vendor
  
  
  
  Related Tables:
  
  KNVK – Customer Master Contact Persons
  BUT000 – Business Partner: General Data
  BUT100 – Business Partner: Roles
  
  
  
  Notes and References:
  
  SAP Note 0000000 (replace with actual note number if available) may provide further guidance.
  Check SAP Help Portal for documentation on contact person maintenance.
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WY163 - No contact person found
  
  
  Cause
  No contact person maintained for partner
  
  
  Solution
  Maintain at least one contact person in BP master data
  
  
  Transactions
  BP, VD02/VD03, XK02/XK03
  
  
  
  
  If you provide more context (e.g., transaction where error occurs), I can give more tailored advice.