How To Fix WY153 - You cannot process contact persons

SAP Error Message - Details

• Message type: E = Error

• Message class: WY - Supplier Master

• Message number: 153

• Message text: You cannot process contact persons

What causes this issue?

You cannot assign contact persons to vendors. As a result, you cannot
carry out the following functions:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

maintaining contact persons for a vendor
using contact persons in partner functions for a vendor
copying contact persons by batch input

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WY153 - You cannot process contact persons ?

  SAP Error Message:
  
  WY153 - You cannot process contact persons
  
  Cause:
  The error message WY153 typically occurs when you attempt to process or maintain contact persons in a business partner or customer/vendor master record, but the system settings or the current status of the business partner do not allow it. This can happen due to:
  
  The business partner is not flagged or set up to manage contact persons.
  The organizational role or partner function does not support contact persons.
  The business partner is locked, blocked, or in a status that prevents changes.
  Missing or incorrect configuration in the contact person determination procedure.
  Attempting to process contact persons in a scenario where it is not supported (e.g., certain partner roles or master data types).
  
  
  Solution:
  To resolve the WY153 error, consider the following steps:
  
  
  Check Business Partner Role and Settings:
  
  Verify that the business partner role assigned supports contact persons.
  In transaction BP, check the roles and ensure that the role allows contact persons.
  
  
  
  Verify Contact Person Configuration:
  
  Check the contact person determination procedure in IMG under:
  SPRO -> SAP Reference IMG -> Logistics General -> Business Partner -> Contact Persons -> Define Contact Person Determination Procedure
  Ensure that the procedure is correctly assigned and active for the relevant partner functions.
  
  
  
  Check Partner Functions:
  
  Confirm that the partner function you are trying to assign contact persons to is configured to allow contact persons.
  
  
  
  Check Business Partner Status:
  
  Ensure the business partner is not blocked or locked.
  Check if the partner is in a status that allows editing contact persons.
  
  
  
  Authorization:
  
  Verify that the user has the necessary authorizations to maintain contact persons.
  
  
  
  Master Data Type:
  
  Confirm that the master data type (customer, vendor, or general business partner) supports contact persons.
  
  
  
  Technical Checks:
  
  If the error persists, check for any user-exits or BAdIs that might restrict contact person processing.
  Review system logs or short dumps for additional clues.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP - Business Partner Maintenance
  VD02 / XD02 / FD02 - Customer Change (depending on system)
  MK02 / XK02 / FK02 - Vendor Change
  
  
  
  IMG Path for Contact Persons:
  
  SPRO -> SAP Reference IMG -> Logistics General -> Business Partner -> Contact Persons
  
  
  
  SAP Notes:
  
  Check SAP Notes related to contact person processing for your SAP version.
  Sometimes patches or support packages fix known issues related to contact persons.
  
  
  
  Documentation:
  
  SAP Help Portal on Business Partner and Contact Persons
  SAP Community forums for similar issues and solutions
  
  
  
  
  If after these checks the problem remains unresolved, consider raising a support ticket with SAP, providing details of the business partner, roles, and steps to reproduce the error.