How To Fix WXPB254 - There is no customer scenario with status active/saved

WXPB254 - Overview

• Message type: E = Error

• Message class: WXPB - MAP Messages: SAP R/3 Enterprise Add-On

• Message number: 254

• Message text: There is no customer scenario with status active/saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WXPB254 - There is no customer scenario with status active/saved ?

  SAP Error Message:
  WXPB254 – There is no customer scenario with status active/saved
  
  
  Cause:
  This error occurs when the system cannot find any customer scenario that is either active or saved for the process or transaction you are trying to execute. In SAP, a "customer scenario" typically refers to a customized or configured scenario in modules like SAP CRM, SAP BRFplus, or other business process frameworks where scenarios define specific business logic or process flows.
  Common reasons include:  
  
  No scenario has been created or maintained for the relevant business process.  
  The existing scenarios are not set to Active or Saved status (e.g., they might be in Draft or Inactive status).  
  The scenario is not assigned or linked properly to the relevant business object or transaction.  
  Authorization or system inconsistencies preventing the scenario from being recognized.
  
  
  
  Solution:
  
  
  Check Scenario Maintenance:
  
  Go to the relevant scenario maintenance transaction or customizing path (depending on the module,