How To Fix WXP760 - Unknown internal status "&1" in hierarchy table &2

SAP Error Message - Details

• Message type: E = Error

• Message class: WXP - Retail Planning

• Message number: 760

• Message text: Unknown internal status "&1" in hierarchy table &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WXP760 - Unknown internal status "&1" in hierarchy table &2 ?

  Certainly! Here's a detailed explanation for the SAP error message:
  
  SAP Error Message:
  WXP760 Unknown internal status "&1" in hierarchy table &2
  
  Cause:
  This warning message occurs when the SAP system encounters an unexpected or unknown internal status value in a hierarchy table during processing. The hierarchy tables are used in various SAP modules (such as Workflow, HR, or Classification) to maintain hierarchical relationships or status information.
  
  The placeholder &1 represents the unknown internal status value that the system could not recognize.
  The placeholder &2 represents the name of the hierarchy table where this unknown status was found.
  
  This situation typically arises due to:
  
  Data inconsistencies or corruption in the hierarchy table.
  Custom developments or enhancements that introduced non-standard status values.
  Incomplete or incorrect data migration or transport.
  A mismatch between the SAP system version and the data structure or status values.
  
  
  Solution:
  
  
  Identify the Unknown Status and Table:
  
  Check the exact values of &1 (status) and &2 (table) from the error log or dump.
  Use transaction SE16/SE16N to view the contents of the hierarchy table &2 and locate the entries with the unknown status &1.
  
  
  
  Analyze the Status Value:
  
  Determine if the status value &1 is valid or if it was introduced erroneously.
  Check if any custom code or user exits/enhancements are writing this status.
  
  
  
  Correct the Data:
  
  If the status is invalid, correct or remove the entries with the unknown status in the hierarchy table.
  If the status is valid but unknown to the system, update the system configuration or code to recognize this status.
  
  
  
  Check for OSS Notes:
  
  Search SAP Support Portal for OSS Notes related to message WXP760 or the specific hierarchy table.
  Apply any relevant SAP Notes that fix known issues or provide patches.
  
  
  
  Transport and Version Consistency:
  
  Ensure that all transports related to the hierarchy tables and status definitions have been imported correctly.
  Verify that the system version supports the status values present in the data.
  
  
  
  Testing:
  
  After corrections, test the affected functionality to ensure the warning no longer appears and that the hierarchy data is processed correctly.
  
  
  
  
  Related Information:
  
  Message Class: WXP (Workflow)
  Common Context: This message often appears in SAP Workflow or HR Organizational Management when processing organizational hierarchies or workflow statuses.
  Transaction Codes: SE16/SE16N (to view tables), SWI1 (Workflow logs), PPOSE (Organizational Management)
  SAP Notes: Check for notes related to WXP760 or hierarchy table inconsistencies.
  Debugging: If needed, debug the program or function module that processes the hierarchy table to understand why the status is unknown.
  
  
  If you provide the exact values of &1 and &2, I can help you with more specific guidance.