How To Fix WXP697 - Last promotion unavailable

SAP Error Message - Details

• Message type: E = Error

• Message class: WXP - Retail Planning

• Message number: 697

• Message text: Last promotion unavailable

What causes this issue?

You want to display or edit the promotion that was created last. The
system does not, however, contain a valid promotion number. You do not
have access to the transaction in question if you have left the
planning transaction.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The <DS:TRAN.WXP66>log overview</> enables you to display or edit
promotions that were created previously. The initial entry screen for
promotions maintenance also allows you to do this.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WXP697 - Last promotion unavailable ?

  SAP Error Message:
  
  WXP697 - Last promotion unavailable
  
  Cause:
  The error message WXP697 - Last promotion unavailable typically occurs in SAP when the system is unable to retrieve or find the last promotion data for a particular object or record. This often happens in scenarios involving workflow, document promotion, or version management where the system expects a previous promotion/version but cannot locate it.
  Common causes include:  
  
  The object or document has never been promoted before, so no "last promotion" exists.  
  Data inconsistency or missing entries in the promotion/version tables.  
  Incorrect or incomplete configuration of promotion procedures or workflow steps.  
  Authorization issues preventing access to the promotion data.  
  Transport or system copy issues where promotion history was not carried over.
  
  
  Solution:
  To resolve the WXP697 error, consider the following steps:
  
  
  Check if a Last Promotion Exists:
  
  Verify whether the object/document has been promoted previously. If it is the first promotion, the system might not find a "last promotion," which could be expected behavior depending on the process.
  
  
  Review Promotion/Version Data:
  
  Use transaction codes related to the object (e.g., version management, workflow logs) to check if promotion data exists and is consistent.
  
  
  Check Configuration:
  
  Ensure that the promotion procedures and workflow steps are correctly configured. For example, in workflow scenarios, verify that the promotion steps are properly defined and linked.
  
  
  Authorization Check:
  
  Confirm that the user or process has the necessary authorizations to access promotion data.
  
  
  Data Consistency and Table Checks:
  
  Run consistency checks on relevant tables (e.g., those storing promotion/version data). If inconsistencies are found, consider data correction or restoration from backups.
  
  
  System Transport/Copy Considerations:
  
  If the error appeared after a system copy or transport, verify that all relevant data and customizing have been transported correctly.
  
  
  SAP Notes and Support:
  
  Search for SAP Notes related to WXP697 for specific patches or corrections. Sometimes, this error is known and fixed in support packages.
  
  
  
  Related Information:
  
  
  Transaction Codes:  
  
  SWI1 (Workflow Logs)  
  SWDD (Workflow Builder)  
  Version management transactions depending on the object type.
  
  
  
  Tables:  
  
  Tables related to promotion/version history (varies by module).
  
  
  
  SAP Notes:  
  
  Check SAP Support Portal for notes referencing WXP697 or promotion-related errors.
  
  
  
  Modules:  
  
  This error is often seen in modules involving document management, workflow, or change management (e.g., SAP PLM, SAP Workflow).
  
  
  
  
  If you provide the specific context (module, transaction, or process) where the error occurs, I can help with more targeted troubleshooting steps.