How To Fix WX475 - Please check listing conditions

SAP Error Message - Details

• Message type: E = Error

• Message class: WX - Master data maintenance: Plant

• Message number: 475

• Message text: Please check listing conditions

Self-Explanatory Message

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• What is the cause and solution for SAP error message WX475 - Please check listing conditions ?

  SAP Error Message:
  
  WX475 - Please check listing conditions
  
  Cause:
  The error message WX475 typically occurs in the SAP Sales and Distribution (SD) module during sales order processing or pricing determination. It indicates that the system could not find a valid listing condition for the material or customer combination.
  Listing conditions are used to control which materials can be sold to which customers. If a material is not listed (allowed) for a particular customer or customer group, the system blocks the sales order or pricing for that material and throws this error.
  In other words, the system checks the listing/ exclusion conditions (condition type VB00 or similar) and finds that the material is either not listed or explicitly excluded for the customer or customer group.
  
  Explanation:
  
  Listing conditions define which materials are allowed to be sold to a customer.
  Exclusion conditions define which materials are not allowed to be sold to a customer.
  If a material is not listed or is excluded for a customer, the system prevents the sales order from being processed for that material.
  The error WX475 is triggered when the system cannot find a valid listing condition that permits the sale.
  
  
  Solution:
  
  
  Check Listing Conditions:
  
  Go to transaction VK13 (Display Pricing Condition).
  Enter the relevant condition type for listing (usually VB00 or a custom condition type).
  Check if the material and customer combination exists in the listing condition records.
  
  
  
  Maintain Listing Conditions:
  
  If the material is not listed for the customer, create or update the listing condition record using VK31 (Maintain Pricing Conditions).
  Add the material and customer combination to the listing condition to allow the sale.
  
  
  
  Check Exclusion Conditions:
  
  Similarly, check if there are any exclusion conditions (e.g., condition type VE00) that might be blocking the material for the customer.
  If the material is excluded, remove or adjust the exclusion condition as appropriate.
  
  
  
  Check Condition Records Validity:
  
  Ensure that the listing condition records are valid for the sales document date.
  Check the validity period and ensure it covers the sales order date.
  
  
  
  Check Customer and Material Master Data:
  
  Verify that the customer and material master data are correctly maintained.
  Sometimes, incorrect customer group or material group assignments can cause listing conditions not to apply.
  
  
  
  Check Pricing Procedure:
  
  Confirm that the listing condition type is included in the pricing procedure.
  If not, add the listing condition type to the pricing procedure used in the sales document.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VK13 - Display Pricing Condition
  VK31 - Maintain Pricing Conditions
  VA01 - Create Sales Order (where error occurs)
  V/06 - Define Condition Types (to check listing condition type)
  V/08 - Define Pricing Procedure
  
  
  
  SAP Notes and Documentation:
  
  SAP Note related to listing/exclusion conditions and WX475 error.
  SAP SD Pricing documentation on listing and exclusion conditions.
  
  
  
  Condition Types:
  
  Listing condition type (e.g., VB00)
  Exclusion condition type (e.g., VE00)
  
  
  
  
  Summary:
  
  Cause: No valid listing condition found for the material/customer combination.
  Solution: Maintain or correct listing condition records to allow the material for the customer.
  Check: Listing and exclusion condition records, validity periods, pricing procedure, and master data.
  
  
  If you need detailed steps or screenshots for any of the above, please let me know!