How To Fix WWP1012 - Error occurred when calling the browser

SAP Error Message - Details

• Message type: E = Error

• Message class: WWP1 - Planning Workbench

• Message number: 012

• Message text: Error occurred when calling the browser

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WWP1012 - Error occurred when calling the browser ?

  The SAP error message WWP1012, which states "Error occurred when calling the browser," typically occurs when there is an issue with the integration between SAP and the web browser. This error can arise in various scenarios, such as when trying to launch a web application or access a web-based service from within the SAP environment.
  Causes:
  
  Browser Configuration Issues: The default web browser may not be properly configured to handle the request from SAP.
  Browser Compatibility: The version of the web browser may not be compatible with the SAP system or the specific application being accessed.
  Network Issues: There may be network connectivity problems that prevent the browser from accessing the required resources.
  SAP GUI Settings: Incorrect settings in the SAP GUI or the SAP system configuration can lead to this error.
  Security Settings: Security settings in the browser (like pop-up blockers or script blockers) may prevent the application from launching correctly.
  Missing or Incorrect URL: The URL being called may be incorrect or the target application may not be available.
  
  Solutions:
  
  
  Check Browser Configuration:
  
  Ensure that the default web browser is correctly set in the SAP GUI settings.
  Go to SAP GUI Options > HTTP Settings and verify the settings.
  
  
  
  Update Browser:
  
  Ensure that you are using a supported and updated version of the web browser. Check SAP's compatibility matrix for supported browsers.
  
  
  
  Network Connectivity:
  
  Verify that there are no network issues. Check if you can access the URL directly from the browser.
  
  
  
  Adjust Security Settings:
  
  Temporarily disable pop-up blockers or any security extensions in the browser to see if they are causing the issue.
  Ensure that the browser allows scripts to run.
  
  
  
  Check SAP GUI Settings:
  
  In the SAP GUI, navigate to Options and check the settings under HTTP and Web Browser to ensure they are correctly configured.
  
  
  
  Test with Different Browsers:
  
  If possible, try using a different web browser to see if the issue persists.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this issue.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on browser integration and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Check the SAP system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to contact your SAP support team for further assistance.