How To Fix WW015 - Material group unable to be created due to an internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: WW - Material group master maintenance

• Message number: 015

• Message text: Material group unable to be created due to an internal error

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE ISR_WIEDERHOLEN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WW015 - Material group unable to be created due to an internal error ?

  The SAP error message WW015, which states "Material group unable to be created due to an internal error," typically indicates that there is an issue within the SAP system that is preventing the creation of a material group. This error can arise from various underlying causes, and addressing it may require a combination of troubleshooting steps.
  Possible Causes:
  
  System Configuration Issues: There may be misconfigurations in the material group settings or related master data.
  Authorization Problems: The user may not have the necessary permissions to create a material group.
  Database Issues: There could be problems with the database, such as locks or corruption.
  Internal SAP Errors: There may be bugs or issues within the SAP system itself, possibly due to recent updates or patches.
  Missing Dependencies: Required fields or dependencies may not be properly set up in the system.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create material groups. This can be done by reviewing the user's roles and permissions in the SAP system.
  
  
  Review Configuration: Check the configuration settings for material groups in the SAP IMG (Implementation Guide). Ensure that all necessary settings are correctly configured.
  
  
  Check for System Updates: If the error started occurring after a recent update or patch, check the SAP notes for any known issues or fixes related to this error.
  
  
  Database Check: If you suspect a database issue, work with your database administrator to check for locks, corruption, or other issues that may be affecting the creation of material groups.
  
  
  SAP Support: If the issue persists, consider reaching out to SAP support. Provide them with the error message details, transaction codes, and any relevant logs to help diagnose the problem.
  
  
  Transaction Logs: Check transaction logs (such as SLG1) for any additional error messages or details that could provide more context about the internal error.
  
  
  Testing in a Different Environment: If possible, try to replicate the issue in a development or test environment to see if the problem is specific to the production environment.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on troubleshooting.
  Transaction Codes: Familiarize yourself with transaction codes related to material group management, such as MM01 (Create Material) and MM02 (Change Material).
  Documentation: Review SAP documentation related to material management and material groups for best practices and configuration guidelines.
  
  By following these steps, you should be able to identify the cause of the WW015 error and implement a solution to resolve it.