How To Fix WVA152 - No customer in KNVV &1 &2 &3 &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WVA - Sales documents and reports

  • Message number: 152

  • Message text: No customer in KNVV &1 &2 &3 &4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WVA152 - No customer in KNVV &1 &2 &3 &4 ?

    The SAP error message WVA152 indicates that there is no customer record found in the customer master data table (specifically in the KNVV table) for the specified parameters. The parameters typically represent the following:

    • &1: Sales organization
    • &2: Distribution channel
    • &3: Division
    • &4: Customer number

    Cause

    The error can occur due to several reasons:

    1. Missing Customer Data: The customer master data for the specified sales organization, distribution channel, and division has not been created or is incomplete.
    2. Incorrect Data Entry: The customer number or other parameters may have been entered incorrectly.
    3. Data Deletion: The customer record may have been deleted or marked as inactive.
    4. Configuration Issues: There may be configuration issues in the sales area settings that prevent the customer from being recognized.

    Solution

    To resolve the error, you can take the following steps:

    1. Check Customer Master Data:

      • Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area) and enter the customer number along with the sales organization, distribution channel, and division to verify if the customer exists.
      • If the customer does not exist, you will need to create it using transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
    2. Verify Data Entry:

      • Double-check the parameters you are using (sales organization, distribution channel, division, and customer number) to ensure they are correct.
    3. Check for Deletion:

      • If the customer was previously active, check if it has been marked for deletion. You can do this in the customer master data by looking for deletion flags.
    4. Review Configuration:

      • Ensure that the sales area configuration is set up correctly in the system. This includes checking the sales organization, distribution channel, and division settings in the configuration.
    5. Consult with SAP Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.

    Related Information

    • Transaction Codes:
      • XD01: Create Customer
      • XD03: Display Customer
      • VD01: Create Customer - Sales Area
      • VD03: Display Customer - Sales Area
    • Tables:
      • KNVV: Customer Master (Sales Area Data)
      • KNA1: General Data in Customer Master
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.

    By following these steps, you should be able to identify and resolve the cause of the WVA152 error message in SAP.

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