How To Fix WV656 - No customer data exists for competitor &1

SAP Error Message - Details

• Message type: E = Error

• Message class: WV - Messages about Sales Price Calculation

• Message number: 656

• Message text: No customer data exists for competitor &1

What causes this issue?

Competitors are modeled as customers. No customer data exists for
competitor &V1&, however.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create customer data for competitor &V1&. To do this, use an account
group that is flagged as a "Competitor account group".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WV656 - No customer data exists for competitor &1 ?

  The SAP error message WV656 "No customer data exists for competitor &1" typically occurs in the context of competitive analysis or when trying to access customer data related to a specific competitor in the SAP system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Data: The error indicates that there is no customer data available for the specified competitor (denoted by &1). This could mean that the competitor has not been set up in the system or that there are no customers linked to that competitor.
  Configuration Issues: There may be issues with the configuration of the competitive analysis module or the way competitors and customers are linked in the system.
  Data Entry Errors: The competitor ID or name may have been entered incorrectly, leading to the system not being able to find the corresponding data.
  
  Solution:
  
  
  Check Competitor Setup:
  
  Verify that the competitor in question is correctly set up in the system. You can do this by navigating to the relevant configuration settings for competitors and ensuring that the competitor ID or name matches what you are trying to access.
  
  
  
  Review Customer Data:
  
  Check if there are any customers associated with the competitor. If there are no customers linked, you may need to add customer data for that competitor.
  You can do this by going to the customer master data and ensuring that the competitor information is correctly linked.
  
  
  
  Data Entry Verification:
  
  Double-check the input for the competitor ID or name to ensure there are no typographical errors. Make sure you are using the correct format and identifiers.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to competitive analysis to ensure that you are following the correct procedures for accessing customer data.
  
  
  
  System Configuration:
  
  If you have access, check the configuration settings in the SAP system to ensure that the competitive analysis module is properly configured to pull customer data.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the competitor and customer data sections in SAP.
  User Roles and Permissions: Ensure that you have the necessary permissions to view competitor and customer data in the system.
  SAP Notes: Check for any SAP Notes or updates that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.