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Message type: E = Error
Message class: WV - Messages about Sales Price Calculation
Message number: 380
Message text: *** Special messages to do with price overview - continued
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WV380
- *** Special messages to do with price overview - continued ?The SAP error message WV380 typically relates to issues in the pricing overview during sales order processing or related transactions. This message can indicate that there are special conditions or issues that need to be addressed in the pricing procedure.
Cause:
- Missing Pricing Conditions: The pricing procedure may not have all the necessary conditions defined, leading to incomplete pricing information.
- Incorrect Condition Records: There may be incorrect or missing condition records for the pricing elements (like discounts, surcharges, taxes, etc.).
- Configuration Issues: The pricing procedure may not be correctly configured in the system, or the sequence of conditions may not be set up properly.
- Master Data Issues: Problems with customer master data, material master data, or info records can lead to pricing issues.
- Currency Issues: If there are discrepancies in currency settings between the sales order and the pricing conditions, it can lead to errors.
Solution:
- Check Pricing Procedure: Review the pricing procedure assigned to the sales document type and ensure that all necessary conditions are included.
- Review Condition Records: Use transaction codes like
VK11
orVK12
to check and maintain condition records for pricing. Ensure that the records are valid and correctly set up.- Analyze Master Data: Verify the customer and material master data for any inconsistencies or missing information that could affect pricing.
- Check Configuration: If you have access, review the configuration settings in SPRO (SAP Project Reference Object) to ensure that the pricing procedure is set up correctly.
- Debugging: If the issue persists, consider debugging the pricing procedure to identify where the error is occurring. This may require technical expertise.
- Consult Documentation: Refer to SAP documentation or help files for specific details related to the WV380 message and its implications.
Related Information:
VA01
(Create Sales Order), VA02
(Change Sales Order), and VK11
/VK12
(Maintain Condition Records).If the issue continues to be unresolved, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP SD (Sales and Distribution) module for further assistance.
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