How To Fix WU2012 - Promotion &1: discounts are activated

SAP Error Message - Details

• Message type: E = Error

• Message class: WU2 - Promotion management messages

• Message number: 012

• Message text: Promotion &1: discounts are activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU2012 - Promotion &1: discounts are activated ?

  The SAP error message WU2012, which states "Promotion &1: discounts are activated," typically occurs in the context of promotions and discounts in the SAP system, particularly in the Sales and Distribution (SD) module. This error indicates that there is an issue with the promotion setup, specifically that discounts associated with the promotion are currently activated, which may not be allowed based on the configuration or the current transaction.
  Cause:
  
  Promotion Configuration: The promotion may have been configured to not allow discounts, but discounts are currently activated in the system.
  Transaction Context: The error may arise when trying to process a sales order, billing document, or any transaction that involves promotions and discounts.
  Master Data Issues: There may be inconsistencies in the master data related to the promotion or the products involved.
  Promotion Validity: The promotion may be out of its validity period or not properly set up to handle discounts.
  
  Solution:
  
  Check Promotion Configuration: Review the configuration of the promotion in the SAP system. Ensure that the settings allow for discounts if that is the intended behavior.
  Deactivate Discounts: If discounts should not be applied, deactivate them in the promotion settings or ensure that the transaction does not attempt to apply discounts.
  Review Master Data: Check the master data for the products and promotions involved. Ensure that all relevant data is correctly maintained and consistent.
  Promotion Validity: Verify that the promotion is active and within its validity period. If it has expired, consider extending the validity or creating a new promotion.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling promotions and discounts in your version of SAP.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition) or VK12 (Change Condition) to manage pricing and discounts.
  User Exits and Enhancements: If custom logic is involved, review any user exits or enhancements that may affect how promotions and discounts are processed.
  
  By following these steps, you should be able to identify the root cause of the WU2012 error and implement a suitable solution.