How To Fix WU876 - Product group &2 for offer &1 contains differing offer types

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 876

• Message text: Product group &2 for offer &1 contains differing offer types

What causes this issue?

The offer type, unit of measure, price, percentage discount, and
absolute discount of offers that bear the same offer ID, must correspond
(depending on the offer type). You should create offers with an offer ID
in promotions, in which offers with an identical ID but with different
characteristics are already available.

System Response

The system rejects the changes.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU876 - Product group &2 for offer &1 contains differing offer types ?

  The SAP error message WU876 indicates that there is a mismatch in the offer types within a product group for a specific offer. This typically occurs in the context of managing offers and promotions in SAP, particularly in modules related to sales and distribution or product management.
  Cause:
  The error arises when the system detects that the product group associated with the offer contains different offer types that are not compatible with each other. For example, if one offer is a discount and another is a buy-one-get-one-free (BOGO) within the same product group, the system may flag this as an inconsistency.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Offer Types: Check the offer types associated with the product group in question. Ensure that all offers within the product group are of the same type or compatible types.
  
  
  Modify Offers: If you find that there are differing offer types, you may need to either:
  
  Change the offer types to be consistent.
  Separate the offers into different product groups that can accommodate their specific offer types.
  
  
  
  Check Configuration: Ensure that the configuration settings for offer management in SAP are set up correctly. This may involve reviewing the settings in the relevant customizing transactions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing offers and product groups. This can provide insights into best practices and configuration settings.
  
  
  Testing: After making changes, test the offers again to ensure that the error is resolved and that the offers can be processed without issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing offers and product groups, such as VK11 (Create Condition) or VK31 (Maintain Condition Records).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or patches that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the root cause of the WU876 error and implement a solution to resolve it.