How To Fix WU864 - Distribution chain filter terminated; check the entered distrib. chain

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 864

• Message text: Distribution chain filter terminated; check the entered distrib. chain

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU864 - Distribution chain filter terminated; check the entered distrib. chain ?

  The SAP error message WU864 indicates that there is an issue with the distribution chain filter in the system. This error typically occurs when the distribution chain specified in a transaction or configuration does not exist or is not valid. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause:
  
  Invalid Distribution Chain: The distribution chain (which consists of the combination of sales organization, distribution channel, and plant) entered does not exist in the system.
  Configuration Issues: The distribution chain may not be properly configured in the system, or it may have been deleted or deactivated.
  Authorization Issues: The user may not have the necessary authorizations to access the specified distribution chain.
  Data Entry Errors: There may be typographical errors in the distribution chain entered in the transaction.
  
  Solution:
  
  
  Check Distribution Chain:
  
  Verify that the distribution chain you are trying to use is correctly defined in the system. You can do this by navigating to the relevant configuration settings in SAP (Transaction Code: OVX5 for sales organization and distribution channel).
  Ensure that the combination of sales organization, distribution channel, and plant is valid.
  
  
  
  Create or Modify Distribution Chain:
  
  If the distribution chain does not exist, you may need to create it. This can be done in the configuration settings under Sales and Distribution.
  If it exists but is inactive, you may need to activate it.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the distribution chain. This can be checked with your SAP security team.
  
  
  
  Correct Data Entry:
  
  Double-check the data entry for any typographical errors. Ensure that the distribution chain is entered correctly in the transaction.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the error message for additional context or updates.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  OVX5: To maintain distribution chains.
  OVX4: To maintain sales organizations.
  OVX3: To maintain distribution channels.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the WU864 error message in SAP.