How To Fix WU854 - Discounts are deactivated

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 854

• Message text: Discounts are deactivated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU854 - Discounts are deactivated ?

  The SAP error message WU854, which states "Discounts are deactivated," typically occurs in the context of pricing and discount management within the SAP system. This error indicates that the system has identified that discounts are not active for the specific condition type or pricing procedure being used in the transaction.
  Causes:
  
  Configuration Settings: Discounts may be deactivated in the pricing procedure configuration. This can happen if the condition types for discounts are not included in the pricing procedure or if they are set to inactive.
  Master Data Issues: The customer master data or material master data may not have the necessary settings to allow discounts.
  Sales Document Type: The specific sales document type being used may not allow discounts based on its configuration.
  Condition Records: There may be no valid condition records for the discount in the system, leading to the inability to apply discounts.
  
  Solutions:
  
  
  Check Pricing Procedure:
  
  Go to the configuration settings for the pricing procedure (Transaction code: SPRO).
  Navigate to Sales and Distribution > Basic Functions > Pricing > Pricing Control.
  Ensure that the relevant condition types for discounts are included in the pricing procedure and are set to active.
  
  
  
  Review Condition Records:
  
  Use transaction code VK11 or VK12 to check if there are valid condition records for the discount condition type.
  If no records exist, create the necessary condition records.
  
  
  
  Verify Master Data:
  
  Check the customer master data (Transaction code: VD03) to ensure that the customer is eligible for discounts.
  Review the material master data (Transaction code: MM03) to ensure that the material is set up correctly for discounts.
  
  
  
  Sales Document Type Configuration:
  
  Check the configuration of the sales document type being used (Transaction code: VOV8).
  Ensure that the document type allows for discounts and that the relevant pricing procedure is assigned.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above configurations, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), and VOV8 (Sales Document Types).
  SAP Notes: Check for any SAP Notes related to pricing and discounts that may provide additional insights or solutions.
  User Exits and BAdIs: In some cases, custom logic implemented through user exits or BAdIs may affect discount application. Review any custom code that may be impacting pricing.
  
  By following these steps, you should be able to identify the cause of the WU854 error and implement the necessary solutions to resolve it.