How To Fix WU817 - No suitable items for discount deactivation were selected

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 817

• Message text: No suitable items for discount deactivation were selected

What causes this issue?

You have not selected any items that can be deactivated for the
discounts.

System Response

INCLUDE ISR_STOP

How to fix this error?

Only select items for deactivate for which a discount is active. A
discount is active if the discount status is set to "B".

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU817 - No suitable items for discount deactivation were selected ?

  The SAP error message WU817, which states "No suitable items for discount deactivation were selected," typically occurs in the context of discount management within the SAP system, particularly when trying to deactivate discounts that are no longer applicable or needed.
  Cause:
  
  No Active Discounts: The most common cause is that there are no active discounts that meet the criteria for deactivation. This could happen if the discounts have already been deactivated or if they were never activated in the first place.
  Selection Criteria: The selection criteria used to identify discounts for deactivation may not match any existing discounts. This could be due to incorrect parameters or filters applied during the deactivation process.
  Data Integrity Issues: There may be issues with the data integrity in the discount records, such as missing or incorrect information that prevents the system from identifying suitable items for deactivation.
  Authorization Issues: The user may not have the necessary authorizations to view or deactivate certain discounts, leading to the perception that no items are available for deactivation.
  
  Solution:
  
  Check Active Discounts: Verify if there are any active discounts that can be deactivated. You can do this by reviewing the discount records in the relevant transaction or report.
  Review Selection Criteria: Ensure that the selection criteria used for deactivation are correct. Adjust the filters or parameters to broaden the search if necessary.
  Data Validation: Check the integrity of the discount data. Look for any inconsistencies or missing information that might prevent the system from recognizing the discounts.
  User Authorizations: Confirm that the user attempting to deactivate the discounts has the appropriate authorizations. If not, contact your SAP security administrator to obtain the necessary permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on discount management and deactivation processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) for managing discounts.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the WU817 error and take appropriate action to resolve it.