How To Fix WU793 - Deletion of item & not possible -> discount processing already started

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 793

• Message text: Deletion of item & not possible -> discount processing already started

What causes this issue?

You tried to delete discount items that do not have the status 'in
planning'.

System Response

INCLUDE ISR_STOP

How to fix this error?

INCLUDE ISR_CHECK

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU793 - Deletion of item & not possible -> discount processing already started ?

  The SAP error message WU793, which states "Deletion of item & not possible -> discount processing already started," typically occurs in the context of sales order processing or billing documents. This error indicates that the system is unable to delete a specific item from a document because discount processing has already begun for that item. 
  Cause:
  
  
  Discount Processing Initiated: The error arises when a discount has been applied to the item, and the system has already started processing that discount. This could be due to various reasons, such as:
  
  The item has been included in a pricing procedure that has already been executed.
  The item is part of a promotion or discount that is currently active.
  The item has been processed in a way that locks it for deletion.
  
  
  
  Document Status: The document may be in a status that does not allow for modifications, such as being in a "completed" or "invoiced" state.
  
  
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check Discount Status: Verify if any discounts have been applied to the item. If discounts are active, you may need to remove or adjust them before attempting to delete the item.
  
  
  Change Document Status: If the document is in a status that prevents deletion, you may need to change its status. For example, if the document is completed, you might need to reverse or cancel it before making changes.
  
  
  Use Alternative Methods: Instead of deleting the item, consider other options such as:
  
  Setting the item quantity to zero if applicable.
  Adjusting the pricing or discount conditions instead of deleting the item.
  
  
  
  Consult Documentation: Review SAP documentation or help resources for specific guidance related to your version of SAP and the context in which the error occurs.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing sales orders or billing documents, such as VA02 (Change Sales Order) or VF02 (Change Billing Document).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Permissions: Ensure that you have the necessary permissions to make changes to the document in question, as restrictions may also lead to errors.
  
  By following these steps, you should be able to address the WU793 error effectively.