How To Fix WU671 - Coupon number was not transferred

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 671

• Message text: Coupon number was not transferred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU671 - Coupon number was not transferred ?

  The SAP error message WU671, which states "Coupon number was not transferred," typically occurs in the context of promotions or coupon management within the SAP system, particularly in the SAP Customer Relationship Management (CRM) or SAP Sales and Distribution (SD) modules. This error indicates that the system was unable to process a coupon number that was expected to be transferred during a transaction.
  Causes:
  
  Missing Coupon Data: The coupon number may not have been entered or may be missing from the transaction data.
  Incorrect Configuration: The system configuration for coupon processing may not be set up correctly, leading to issues in transferring coupon numbers.
  Data Transfer Issues: There may be issues with the data transfer between different systems (e.g., between SAP and an external system).
  Invalid Coupon Number: The coupon number provided may not be valid or may not exist in the system.
  Authorization Issues: The user may not have the necessary permissions to access or process coupon-related transactions.
  
  Solutions:
  
  Check Coupon Entry: Ensure that the coupon number is correctly entered in the transaction. Verify that it is not missing or incorrectly formatted.
  Validate Coupon Number: Confirm that the coupon number exists in the system and is valid for the transaction being processed.
  Review Configuration: Check the configuration settings related to coupon processing in SAP. Ensure that all necessary settings are correctly configured.
  Data Transfer Verification: If the transaction involves data transfer between systems, verify that the data is being transferred correctly and that there are no connectivity issues.
  User Authorization: Ensure that the user has the necessary authorizations to process coupons. If not, contact your system administrator to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on coupon processing and error handling.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to coupon management, such as VBOF (for managing promotions) or V/LA (for managing pricing conditions).
  SAP Notes: Check SAP Notes for any known issues or patches related to coupon processing that may address this error.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the WU671 error and implement a solution to resolve it.