How To Fix WU575 - External supplier missing

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 575

• Message text: External supplier missing

What causes this issue?

An error occurred during the check on the items for which prices are to
be calculated. No external vendor is assigned to material &V2& &V3& in
plant &V4&.

System Response

The system rejects price calculation for this item. The price status is
set to "Incorrect".

How to fix this error?

INCLUDE ISR_CHECK
Restart price calculation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU575 - External supplier missing ?

  The SAP error message WU575, which states "External supplier missing," typically occurs in the context of procurement processes, particularly when dealing with external suppliers in the system. This error indicates that the system is unable to find the necessary information related to an external supplier that is required for processing a transaction, such as a purchase order or a goods receipt.
  Causes:
  
  Missing Supplier Master Data: The external supplier may not be set up in the SAP system. This could be due to the supplier not being created in the vendor master data.
  Incorrect Vendor Number: The vendor number entered in the transaction may be incorrect or does not exist in the system.
  Inactive Vendor: The vendor may be inactive or blocked in the vendor master data, preventing transactions from being processed.
  Data Synchronization Issues: If the system is integrated with other systems (like a CRM or external databases), there may be synchronization issues leading to missing supplier data.
  Configuration Issues: There may be configuration settings in the SAP system that are not correctly set up to recognize external suppliers.
  
  Solutions:
  
  
  Check Vendor Master Data:
  
  Go to the vendor master data transaction (e.g., XK03 for display) and verify if the external supplier exists.
  If the supplier does not exist, create a new vendor using transaction code (e.g., XK01 for create).
  
  
  
  Verify Vendor Number:
  
  Ensure that the vendor number entered in the transaction is correct. Cross-check with the vendor master data.
  
  
  
  Check Vendor Status:
  
  Ensure that the vendor is active and not blocked. You can check this in the vendor master data.
  
  
  
  Data Synchronization:
  
  If your SAP system is integrated with other systems, check for any synchronization issues. Ensure that the external supplier data is correctly transferred to SAP.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to external suppliers in the SAP system. This may involve checking the settings in the purchasing module or related areas.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details related to the error message and its resolution.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XK01 (Create Vendor), XK02 (Change Vendor), and XK03 (Display Vendor).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may resolve the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access vendor master data and perform related transactions.
  
  By following these steps, you should be able to identify the cause of the WU575 error and implement the appropriate solution.