How To Fix WU405 - No new message generated

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 405

• Message text: No new message generated

What causes this issue?

The required notification has not been created due to the current
status of the promotion.

How to fix this error?

Check the status of the promotion as regards the announcement. It is
possible that the condition records for message determination are
missing.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU405 - No new message generated ?

  The SAP error message WU405 ("No new message generated") typically occurs in the context of the SAP Workflow system. This message indicates that the workflow system did not generate any new messages for a particular workflow instance or task. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Workflow Configuration Issues: The workflow may not be configured correctly, leading to no messages being generated.
  Message Control Settings: The message control settings in the workflow may not be set up to trigger messages under certain conditions.
  Task Status: The task associated with the workflow may already be completed or in a status that does not require a new message to be generated.
  User Assignment: The workflow may not have any users assigned to it, or the assigned users may not have the necessary authorizations.
  System Errors: There could be underlying system errors or issues with the SAP system that prevent message generation.
  
  Solutions:
  
  Check Workflow Configuration: Review the workflow configuration to ensure that it is set up correctly. Verify that all necessary steps and conditions are defined.
  Review Message Control Settings: Check the message control settings in the workflow to ensure that they are configured to generate messages as expected.
  Examine Task Status: Look at the status of the task associated with the workflow. If it is already completed or in a state that does not require a new message, this could be the reason for the error.
  User Assignment and Authorizations: Ensure that users are correctly assigned to the workflow and that they have the necessary authorizations to receive messages.
  Check System Logs: Review system logs (transaction SLG1) for any errors or warnings that may provide additional context for the issue.
  Debugging: If necessary, use debugging tools to trace the workflow execution and identify where the message generation is failing.
  
  Related Information:
  
  Workflow Monitoring: Use transaction SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to monitor workflow instances and check their statuses.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to workflow message generation.
  Documentation: Refer to the SAP Help Portal for documentation on workflow configuration and message handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further investigation.