How To Fix WU396 - No promotion exists for the data entered

WU396 - Overview

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 396

• Message text: No promotion exists for the data entered

What causes this issue?

No promotions were determined for the data entered. The system only
checks promotions for which the plant groups have been expanded, i.e.
at least one subsequent processing function has been carried out.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU396 - No promotion exists for the data entered ?

  The SAP error message WU396 ("No promotion exists for the data entered") typically occurs in the context of promotions or pricing conditions in SAP, particularly in modules like Sales and Distribution (SD) or Customer Relationship Management (CRM). This error indicates that the system could not find a valid promotion or pricing condition that matches the data you have entered.
  Causes:
  
  Missing Promotion Data: The promotion you are trying to apply may not be set up in the system for the specific customer, product, or time period.
  Incorrect Data Entry: There may be an error in the data you entered, such as incorrect customer number, product code, or promotion code.
  Inactive Promotions: The promotion might exist but is currently inactive or not valid for the date range you are trying to use.
  
  Configuration Issues: There may be issues with the configuration of the promotion in the system, such as missing condition records.
  Authorization Issues: The user may