How To Fix WU377 - Error determining account key & , condition type &

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 377

• Message text: Error determining account key & , condition type &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WU377 - Error determining account key & , condition type & ?

  The SAP error message WU377 typically indicates an issue with determining the account key and condition type in the context of pricing or billing documents. This error can occur in various scenarios, such as during the creation of sales orders, billing documents, or when processing pricing conditions.
  Causes:
  
  Missing Configuration: The account key or condition type may not be properly configured in the system. This could be due to missing entries in the relevant customizing tables.
  Incorrect Condition Records: There may be no valid condition records for the specified condition type, leading to the inability to determine the account key.
  Master Data Issues: The customer or material master data may not be set up correctly, which can affect pricing and account determination.
  Pricing Procedure: The pricing procedure assigned to the sales document may not include the necessary condition types or account keys.
  Authorization Issues: Sometimes, authorization issues can prevent the system from accessing the necessary data to determine the account key.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the SPRO transaction and navigate to the relevant configuration settings for account determination and pricing.
  Ensure that the account keys and condition types are correctly defined and linked to the appropriate pricing procedures.
  
  
  
  Review Condition Records:
  
  Use transaction codes like VK11 or VK12 to check if the condition records for the relevant condition types exist and are valid.
  If necessary, create or update the condition records.
  
  
  
  Verify Master Data:
  
  Check the customer and material master data to ensure that all necessary fields are filled out correctly.
  Ensure that the customer is assigned to the correct sales area and that the relevant pricing information is maintained.
  
  
  
  Examine Pricing Procedure:
  
  Review the pricing procedure assigned to the sales document type to ensure it includes the necessary condition types.
  Make sure that the account keys are correctly assigned to the condition types in the pricing procedure.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the relevant data and perform the required actions.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  VK11 / VK12 - Create/Change Condition Records
  SPRO - Access to Customizing
  V/08 - Maintain Pricing Procedures
  
  
  Documentation: Refer to SAP Help documentation for detailed information on pricing and account determination.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional insights.