How To Fix WU362 - DC: number of messages successfully determined: &

SAP Error Message - Details

• Message type: E = Error

• Message class: WU - Promotion management messages

• Message number: 362

• Message text: DC: number of messages successfully determined: &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WU362 - DC: number of messages successfully determined: & ?

  The SAP error message WU362 typically relates to issues in the context of the SAP Workflow system, particularly when dealing with the determination of messages or tasks in a workflow. The message indicates that there is a problem with the number of messages that have been successfully determined, which can affect the workflow processing.
  Cause:
  
  Workflow Configuration Issues: There may be misconfigurations in the workflow settings or the workflow definition itself.
  Message Determination Logic: The logic used to determine messages may not be functioning correctly, possibly due to missing or incorrect data.
  Authorization Issues: The user or system may not have the necessary authorizations to access or process the messages.
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying tables that the workflow relies on.
  System Performance: If the system is under heavy load, it may not be able to process messages in a timely manner.
  
  Solution:
  
  Check Workflow Configuration: Review the workflow configuration and ensure that all settings are correct. This includes checking the workflow definition and any associated rules or conditions.
  Debugging: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection with Frequency) to analyze the workflow instances and identify where the issue may be occurring.
  Review Authorization: Ensure that the user executing the workflow has the necessary authorizations to access the required data and perform the actions.
  Data Validation: Check the relevant tables for any inconsistencies or missing data that could be causing the issue. This may involve looking at the message determination logic and ensuring that all necessary data is present.
  System Performance Monitoring: Monitor system performance and check for any bottlenecks that may be affecting workflow processing. If necessary, consider optimizing the system or scheduling workflows during off-peak hours.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWI6, and SWU3 for workflow monitoring and configuration.
  Documentation: Review SAP documentation related to workflow management for best practices and troubleshooting tips.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or Workflow team for further assistance.