How To Fix WU190 - Product catalog & already entered in promotion


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WU - Promotion management messages

  • Message number: 190

  • Message text: Product catalog & already entered in promotion

  • Show details Hide details
  • What causes this issue?

    You tried to assign a product catalog to the promotion. This product
    catalog has already been used in this promotion. Promotional product
    catalogs can only be assigned to a promotion once.

    How to fix this error?

    Choose another product catalog.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WU190 - Product catalog & already entered in promotion ?

    The SAP error message WU190 typically relates to issues with product catalogs and promotions within the SAP system, particularly in the context of SAP Customer Relationship Management (CRM) or SAP Marketing Cloud. This error can occur when a product that is being processed is already included in a promotion or is not properly configured in the product catalog.

    Cause:

    1. Product Already in Promotion: The product you are trying to add or modify is already part of an existing promotion, which may prevent further changes or additions.
    2. Catalog Configuration Issues: There may be issues with how the product is configured in the product catalog, such as missing attributes or incorrect status.
    3. Promotion Rules: The promotion rules may not allow the addition of the product due to specific conditions or restrictions set in the promotion configuration.
    4. Data Consistency Issues: There may be inconsistencies in the data related to the product or promotion, such as incorrect pricing or availability.

    Solution:

    1. Check Promotion Status: Verify if the product is indeed part of an active promotion. If it is, you may need to either remove it from the promotion or modify the promotion to accommodate the changes you want to make.
    2. Review Product Catalog: Ensure that the product is correctly configured in the product catalog. Check for any missing attributes or incorrect settings that may be causing the issue.
    3. Modify Promotion Rules: If applicable, review the promotion rules to see if they can be adjusted to allow the product to be added or modified.
    4. Data Consistency Check: Perform a data consistency check to ensure that all related data (pricing, availability, etc.) is correct and up to date.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message, as it may provide additional context or steps tailored to your version of SAP.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate the product catalog and promotion management areas in SAP.
    • User Roles and Permissions: Ensure that you have the necessary permissions to make changes to promotions and product catalogs, as restrictions may lead to errors.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific system configuration.

    By following these steps, you should be able to identify the cause of the WU190 error and implement a suitable solution.

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