How To Fix WTYMP012 - You have not chosen a warranty action

SAP Error Message - Details

• Message type: E = Error

• Message class: WTYMP - Warranty Mass Change

• Message number: 012

• Message text: You have not chosen a warranty action

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTYMP012 - You have not chosen a warranty action ?

  SAP Error Message:
  
  WTYMP012 - You have not chosen a warranty action
  
  Cause:
  This error occurs when you are processing a warranty claim or warranty-related transaction in SAP and you have not selected or specified a required warranty action. The system expects you to choose a warranty action (such as repair, replacement, credit, etc.) to proceed with the warranty processing, but this step was missed or omitted.
  
  Explanation:
  In SAP Warranty Management (often part of SAP Customer Service or SAP Plant Maintenance), warranty claims require you to specify what action should be taken under the warranty terms. The warranty action defines how the claim will be handled, e.g., whether the product will be repaired, replaced, or credited.
  If you try to save or process a warranty claim without selecting this mandatory field, the system throws the WTYMP012 error to prompt you to enter the warranty action.
  
  Solution:
  
  
  Select a Warranty Action:
  
  When creating or processing a warranty claim, ensure you select a valid warranty action from the available options.
  This is usually done in the warranty claim processing screen under the "Warranty Action" field.
  
  
  
  Check Configuration:
  
  If the warranty action field is not visible or not available, check the configuration in transaction codes related to warranty management (e.g., SPRO ? Customer Service ? Warranty Management).
  Ensure that warranty actions are properly defined and assigned to the relevant warranty types.
  
  
  
  User Training:
  
  Make sure users are aware that selecting a warranty action is mandatory.
  Provide guidance or update user manuals to include this step.
  
  
  
  Debugging (if necessary):
  
  If the warranty action is selected but the error still appears, there might be a customization or enhancement issue.
  Check user exits or BAdIs related to warranty processing that might be overriding or clearing the warranty action field.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  IW71 - Create Warranty Claim
  IW72 - Change Warranty Claim
  IW73 - Display Warranty Claim
  
  
  
  Configuration Path:
  
  SPRO ? Customer Service ? Warranty Management ? Define Warranty Actions
  
  
  
  SAP Notes:
  
  Check SAP Notes related to warranty processing for any known issues or patches.
  
  
  
  Documentation:
  
  SAP Help Portal: Warranty Management documentation
  SAP Library: Customer Service ? Warranty Management
  
  
  
  
  Summary:
  
  Error: WTYMP012 means no warranty action was chosen.
  Cause: Mandatory warranty action field is empty during warranty claim processing.
  Fix: Select a valid warranty action before saving or processing the claim.
  Check: Configuration and user training if problem persists.
  
  
  If you need further assistance, please provide details about the transaction you are using and the steps leading to the error.