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How To Fix WTYC1002 - Error occurred when reading Customizing of warranty claim type &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WTYC1 - Messages for Customizing of Warranty Processing

  • Message number: 002

  • Message text: Error occurred when reading Customizing of warranty claim type &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message WTYC1002 - Error occurred when reading Customizing of warranty claim type &1 ?

    Certainly! Here's a detailed explanation for the SAP error message:


    SAP Error Message:

    WTYC1002 - Error occurred when reading Customizing of warranty claim type &1


    Cause:

    This error occurs when the system tries to read the customizing settings for a specific warranty claim type (represented by &1), but it fails due to one or more of the following reasons:

    • The warranty claim type does not exist or is not maintained in the customizing.
    • The customizing tables related to warranty claim types are incomplete or inconsistent.
    • There is a missing or incorrect configuration in the warranty claim type settings.
    • Authorization issues preventing the system from reading the customizing data.
    • Transport or system inconsistencies after a system upgrade or transport import.

    Solution:

    To resolve the error, follow these steps:

    1. Check Warranty Claim Type Configuration:

      • Go to the customizing path for warranty claim types:
        SPRO -> Logistics Execution -> Warranty Claims -> Define Warranty Claim Types
      • Verify that the warranty claim type mentioned in the error (&1) exists and is correctly maintained.
    2. Maintain Missing Entries:

      • If the warranty claim type is missing, create and maintain the necessary entries.
      • Ensure all required fields and dependencies are properly configured.
    3. Check Table Consistency:

      • Use transaction SE16 or SE16N to check tables related to warranty claim types, such as:
        • WTYC_WTY_TYPE (Warranty Claim Types)
        • WTYC_WTY_CUST (Customizing for Warranty Claims)
      • Look for missing or inconsistent entries.
    4. Authorization Check:

      • Ensure the user has the necessary authorizations to read warranty claim customizing data.
    5. Transport and System Consistency:

      • If the error appeared after a transport or system upgrade, verify that all customizing objects were correctly imported.
      • Re-import or correct transports if necessary.
    6. Debugging (if needed):

      • If the above steps do not resolve the issue, debugging the program or function module that reads the warranty claim customizing can help identify the exact cause.

    Related Information:

    • Warranty claim customizing is essential for processing warranty claims correctly.
    • The error message is usually encountered during warranty claim processing or when accessing warranty claim-related transactions.
    • SAP Notes and Knowledge Base Articles (KBAs) related to warranty claim customizing might provide additional insights.
    • Common transactions related to warranty claims include:
      • IW70 - Create Warranty Claim
      • IW71 - Change Warranty Claim
      • IW72 - Display Warranty Claim

    If you need further assistance, please provide the warranty claim type code (&1) and the context in which the error occurs (transaction, process step, etc.).

    • Do you have any question about this error?


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