How To Fix WTY_VS019 - Old kilometer reading is larger than kilometer reading in claim

SAP Error Message - Details

• Message type: E = Error

• Message class: WTY_VS - Output of Rule Engine for Warranty (Val./Subst.)

• Message number: 019

• Message text: Old kilometer reading is larger than kilometer reading in claim

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WTY_VS019 - Old kilometer reading is larger than kilometer reading in claim ?

  The SAP error message WTY_VS019, which states "Old kilometer reading is larger than kilometer reading in claim," typically occurs in the context of vehicle management or maintenance processes within SAP. This error indicates that the system has detected an inconsistency in the kilometer readings associated with a claim or transaction. Specifically, it means that the previous (old) kilometer reading is greater than the current (new) kilometer reading being entered, which is not logically valid.
  Cause:
  
  Data Entry Error: The user may have mistakenly entered a new kilometer reading that is lower than the previous reading.
  Incorrect Data Migration: If data was migrated from another system, there may have been errors in the transfer of kilometer readings.
  System Configuration Issues: There may be issues with how the system is configured to handle kilometer readings, especially if there are customizations in place.
  
  Solution:
  
  Verify Readings: Check the old and new kilometer readings to ensure they are entered correctly. The new reading should always be greater than or equal to the old reading.
  Correct the Entry: If the new reading is indeed lower, correct it to reflect a valid reading that is greater than or equal to the old reading.
  Review Data Migration: If this issue arose after a data migration, review the migration process to ensure that all readings were transferred correctly.
  Consult Documentation: Refer to SAP documentation or user manuals for specific guidelines on handling kilometer readings in your version of SAP.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with vehicle management, such as IW21 (Create Notification) or IW22 (Change Notification).
  User Roles: Ensure that the user entering the data has the appropriate permissions and roles to make changes to kilometer readings.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Training: Ensure that users are trained on the correct procedures for entering and managing kilometer readings to minimize data entry errors.
  
  By following these steps, you should be able to resolve the WTY_VS019 error and ensure that your kilometer readings are accurate and consistent within the SAP system.